Certificate of Achievement

Hemal Thakore

has completed the following course:

Management and Leadership: Leading a Team

The Open University

This course offers participants an introduction to the foundation skills and knowledge of a middle manager and leader. The learning activities begin the process of preparing the learner for the Chartered Management Institute (CMI) qualifications in Management and Leadership at Level 5. It introduces them as experienced practitioners to the underpinning theory of management and leadership. The course was prepared by The Open University Business School (AMBA, EQUIS, AACSB triple-accredited)

4 weeks, 3 hours per week

Dave Hall

University Secretary

The Open University

Transcript

Learning outcomes

  • Develop a business plan which meets stakeholder needs, including resources required
  • Explain what is essential in producing a good business plan
  • Identify what is involved in recruiting and building an effective team including team welfare
  • Discuss approaches to managing poor performance and supporting performance improvement
  • Develop and draw up an action plan to support their own personal development

Syllabus

Week 1 - It’s all about your stakeholders

  • Review of stakeholders’ needs
  • Stakeholders and change
  • Influencing and communicating

Week 2 - Planning your business case for change

  • What makes an effective business plan?
  • Making your case for change
  • Getting support for your change

Week 3 - Building your team

  • Preparing for recruitment
  • The process of selection
  • Shortlisting and interviewing

Week 4 - Managing your team

  • Induction and socialisation
  • Managing individual performance and team welfare
  • Engaging and motivating your team

Issued on 16th September 2016

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Management and Leadership: Leading a Team

The Open University