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Certificate of Achievement
has completed the following course:
Drive Business Improvement with the EFQM Model
EFQM
This online course explored the history of EFQM and the origins of the EFQM Model. The course covered the benefits of using the EFQM Model, some case studies from organisations that use the EFQM Model, the basic structure of the EFQM Model and different ways in which the EFQM Model can be used.
2 weeks, 3 hours per week
Gail Tutcher
Director of Training
EFQM
Transcript
Learning outcomes
- Explain why EFQM formed and why the EFQM Model was created
- List the reasons why organisations use the EFQM Model
- Explain the main components of the EFQM Model and how they are connected
- Select an appropriate use of the EFQM Model for your organisation
Syllabus
- History of EFQM
- Why organisations use the EFQM Model
- The structure of the EFQM Model
- How to use the EFQM Model
Issued on 9th June 2021
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.