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Certificate of Achievement
has completed the following course:
Emotional Intelligence in Practice
FutureLearn and Big Think
This online course, explored the four domains of Emotional Intelligence (EQ), focusing on building a foundation in self-awareness, self-management, social awareness, and relationship management. The course covered topics such as the contagiousness of resilience, how to give and receive feedback effectively and strategies to ‘unhook’ from difficult emotions which impact decision making.
4 weeks, 3 hours per week
Astrid deRidder
VP Content & Learning
FutureLearn
Transcript
Learning outcomes
- Develop awareness of your strengths, your limitations, and the values that define you.
- Explore ways to create space between yourself and your thoughts and emotions, to help boost self-control.
- Develop awareness of how people see the world differently based on individual preferences, as well as social and environmental factors.
- Apply strategies to communicate more effectively, with empathy and across cultural divides, especially in the workplace.
- Explore servant leadership and fluent leadership.
- Demonstrate a mind-share mindset.
- Practice strategies of social awareness, and relationship management in your work and personal life.
Syllabus
- Foundations in Self-Awareness
- Self-Awareness for Leaders
- Self-Awareness for Women Professionals
- Foundations in Self-Management
- Self-Management through Mindfulness
- Foundations in Social Awareness
- Social Awareness for Leaders
- Foundations in Advanced Social Awareness (Diversity, Equity & Inclusion)
- Advanced Social Awareness for Leaders (Diversity, Equity & Inclusion)
- Foundations in Relationship Management
- Relationship Management for Leaders
- Relationship Management for Career-Minded Professionals
Issued on 15th February 2022
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.