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Certificate of Achievement

VICENTE JORGE SANCHIS RICO

has completed the following course:

Business Continuity Management and Crisis Management: An Introduction

Coventry University

This course explored the role of business continuity management (BCM) and crisis management (CM) in helping organisations plan for and respond to major disruption. We also looked at the complex continuity and crisis risks faced by public, private and third sector organisations. Finally we learnt how, as protective disciplines, BCM and CM are now vital parts of an organisation’s risk management capability.

2 weeks, 3 hours per week

Wayne Harrop

Assistant Professor and practitioner specialising in crisis management, risk, business continuity, security and resilience

Coventry University

Transcript

Learning outcomes

  • Compare and contrast what makes a 'business continuity incident’ vs a ‘crisis’
  • Explain BCM and CM and their contribution to an organisation’s overall enterprise risk management
  • Describe the constituent activities within a typical BCM and CM programme
  • Explain the drivers and rationale (the business case) for BCM and CM
  • Explore the roots and evolution of BCM and CM disciplines as influenced by evolving business practices and technology
  • Explore the broad scope of threats to modern private, public and third sector organisations through a selection of recent case studies

Syllabus

  • What is a BCM?
  • What is CM?
  • BCM theory
  • CM theory
  • Drivers for BCM and CM
  • BCM then and now
  • Recent incidents/crises: private, public and third sector case studies

Issued on 16th September 2020

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Business Continuity Management and Crisis Management: An Introduction

Coventry University