Certificate of Achievement

Mary Templeman Hogg - O'Rourke

has completed the following course:

Introduction to the Travel & Tourism Industry: Passport to the World

The Global Travel and Tourism Partnership (GTTP)

The course explored eight key sectors in the Travel & Tourism industry from the traveler’s viewpoint, finding information, selecting destinations, making reservations, using transport, choosing accommodation, eating, activities, and sharing the experience. It covered career options in each sector.

8 weeks, 2 hours per week

Educators

Michel Taride

Chairman

The Global Travel and Tourism Partnership (GTTP)

Dr Steven Freudmann

Chairman

Institute of Travel & Tourism

Transcript

Learning outcomes

  • Demonstrate knowledge of how the Travel & Tourism industry is structured.
  • Identify the sectors of the Travel & Tourism industry and its customers.
  • Collaborate with other learners in sharing experiences in and ideas about the Travel & Tourism business.
  • Compare job and career opportunities for planning your future.
  • Explore the wide range of careers at each step in the customer journey.

Syllabus

Eight industry sectors from the traveler’s perspective, including the structure of the particular sector, trends in the sector, and the kinds of careers available in each sector.

Finding Information and online information sources for trip planning.

Selecting a Destination.

Tools available for making Reservations.

Types of Transportation.

The Accommodations sector of the industry.

The Food sector of the industry.

The fast-growing “Experiences” sector.

The importance of feedback and social media.

In association with

Issued on 6th February 2020

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Introduction to the Travel & Tourism Industry: Passport to the World

The Global Travel and Tourism Partnership (GTTP)