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Certificate of Achievement
has completed the following course:
EFQM Foundation Online Certificate
EFQM
Using a mix of articles, exercises and videos, this online course enabled the learner to develop an understanding of the rationale that underpins the EFQM Model. The learner identified the potential impact of global megatrends on their organisation and the position of their organisation within an ecosystem. The course explored how the EFQM Model can be used, strategically, to help any organisation understand its strengths and opportunities for improvement through a variety of diagnostic tools.
5 weeks, 3 hours per week
Gail Tutcher
Director of Training
EFQM
Transcript
Learning outcomes
- Draw an ecosystem map of an organisation which includes relevant global megatrends
- Explain the structure of the EFQM Model, including the Criteria, Criterion parts and Guidance Points and how it relates to an organisation
- Apply RADAR logic to analyse the effectiveness of an organisation
- List the advantages and disadvantages of different types of organisational self-assessment
- Use one of the EFQM assessment tools
Syllabus
- Organisational Ecosystems
- The Global Megatrends
- The Structure of the EFQM Model and its Criteria
- Using RADAR to analyse an organisation’s activities and results
- EFQM Assessment Tools & Methods
Issued on 28th June 2021
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.