Writing Better Emails
Other courses you might like
This course isn't running right now. We can email you when it starts again, or check out these other courses you might like.
Browse more in Business & Management and Languages & Cultures
Develop your skills in planning, organising, writing and editing emails.
Email writing is one of the universally important skills in today’s workplace. But it is rarely taught in higher education institutions and many young people arrive in the workplace having never written a professional email. Equally, people with many years’ work experience have never been taught email writing skills.
This online course develops your planning, organising, writing and editing skills, to enable you to write more effective and efficient emails. You will learn techniques to help you write emails that people want to read and ensure you are better understood in the workplace.
What topics will you cover?
- Planning emails to achieve their purpose
- Organising content in a logical, reader-friendly structure
- Adapting emails to different audiences and situations
- Writing and editing emails to make them clear and concise
- Writing specific messages and building a relationship with the reader
- Useful phrases used in modern business email writing
When would you like to start?
What will you achieve?
By the end of the course, you'll be able to...
Who is the course for?
The course is suitable for anyone who uses email, but especially for those in the early stages of their career, or who need to update their skills.
The course is aimed at native and non-native English speakers at around intermediate level (approximately B1 on the CEFR) or above.
Who will you learn with?
Shalini Thomas
I've been in learning and development for over 14 years. I create and deliver professional skills training, including cross-cultural communication and effective writing.
Alejandra Gomez
I'm Alejandra, I've been working as an EFL teacher since 1980. Currently, I'm workingas an Academic Consultant for the British Council, and for the last 7 years as an eModerator.
Chris Edwards
I have been in the field of communications for over 30 years. I am now Assistant Director at the Professional Development Centre in K.L.
Who developed the course?
The British Council is on the ground in six continents and over 100 countries connecting the best of UK culture with a global audience and providing high-quality English language courses.
What's included?
Do you know someone who’d love this course? Tell them about it...
You can use the hashtag #FLbetteremail to talk about this course on social media.