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Business Continuity Management and Crisis Management: An Introduction

Understand the methods and importance of business continuity management and crisis management.

2,660 enrolled on this course

  • Duration

    2 weeks
  • Weekly study

    3 hours
This course is part of the program Business Continuity and Crisis Management, which is one of the building blocks that leads to a degree in MSc Emergency Management and Resilience. Find out more.

Get to grips with business continuity management and crisis management

On this course, you will have the opportunity to learn about the role of business continuity management (BCM) and crisis management (CM) in helping organisations plan for and respond to major disruption.

You will explore the complex continuity and crisis risks faced by public, private and third sector organisations.

By considering the evolution and reasons behind the development of modern BCM and CM, you will have the opportunity to learn how, as protective disciplines, BCM and CM are now vital parts of an organisation’s risk management capability.

What topics will you cover?

  • What is a BCM?
  • What is CM?
  • BCM theory
  • CM theory
  • Drivers for BCM and CM
  • BCM then and now
  • Recent incidents/crises: private, public and third sector case studies

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Compare and contrast what makes a 'business continuity incident’ vs a ‘crisis’
  • Explain BCM and CM and their contribution to an organisation’s overall enterprise risk management
  • Describe the constituent activities within a typical BCM and CM programme
  • Explain the drivers and rationale (the business case) for BCM and CM
  • Explore the roots and evolution of BCM and CM disciplines as influenced by evolving business practices and technology
  • Explore the broad scope of threats to modern private, public and third sector organisations through a selection of recent case studies

Who is the course for?

This course is for people interested in understanding crisis management and business continuity from a global perspective.

Who will you learn with?

I am an ex Local Authority emergency planner, with 8 years experience. I have been teaching for 4 years in Crisis & Disaster Management and have also conducted research in disaster recovery in Italy.

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

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Learning on FutureLearn

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  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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Advance your career with a degree

Since 2017 you have been able to take a degree on FutureLearn. This free course is a bit like a starter course for a degree — it should give you a flavour of the degree subject but can also be your first step towards a degree qualification.

If you enjoy this course you can apply to join the program it’s part of to start working towards a degree on FutureLearn.

Don’t worry, you can still take the course without doing a full degree!

Do the free course
Join and complete the program
Get academic credit for an online degree from Coventry University
This course is part of the program Business Continuity and Crisis Management, which is one of the building blocks that leads to a degree in MSc Emergency Management and Resilience.

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