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Case study: Tesco's organisational culture

Tesco is a multinational supermarket headquartered in the UK. It is the third-largest retailer in the world and has previously generated huge profits. However, recent developments at the organisation show that there is a need for Tesco to change its organisational culture.

In this step, you will be using Tesco as a case study to apply what you have learned so far.

Your task

Read the following article on JSTOR (you will need to register for a free online account to access it):

Dillon, N. (2015). From market trader to global player: oral history and corporate culture in Tesco, Britain’s largest supermarket. Oral History, 43(1), 52-62. https://www.jstor.org/stable/24345921

Answer the following questions and post your responses in the discussion forum:

  • What is going wrong at Tesco?

  • Why is a change to organisational culture change needed?

  • What changes would you recommend?


References

Dillon, N. (2015). From market trader to global player: oral history and corporate culture in Tesco, Britain’s largest supermarket. Oral History, 43(1), 52–62. https://www.jstor.org/stable/24345921

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This article is from the free online course:

Business Management: National and Organisational Cultures

Coventry University