Online course in Science, Engineering & Maths

Business Problems and Software Solutions

Discover how to overcome real-world business challenges with software solutions.

  • Duration 2 weeks
  • Weekly study 3 hours
  • Learn Free
  • Extra benefits From $69 Find out more
This course is part of the program Software Requirements Analysis and Modelling, which is one of the building blocks that leads to a degree in Information Technology. Find out more.

Learn how systems analysis can help identify business problems

This course explores the importance of software in solving real-world business problems.

Firstly, you’ll look at systems analysis and how it can be used to identify the root causes of business problems. You’ll discover how to define issues and examine how software solutions can be created to resolve them.

You’ll analyse business domains and learn how to identify problems for customers. You’ll find out how to apply modelling techniques to refine the requirements of a system.

Finally, you’ll explore the role of requirements analysis in software projects.

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Skip to 0 minutes and 5 secondsTHANH NGUYEN: What makes computers intelligent? What enables them to solve complex business problems? The answer is software. Without it, your computer would be a piece of garbage. Hi. I'm Dr. Thanh Nguyen from Deakin University. In this free two-week course, we will look at how software is designed. Software is found in every aspect of our daily life, entertainment, education, health care, even social media. Did you know that most of these are highly complex pieces of software? It's definitely not your simple Hello World programme. One of the most difficult parts of building software is understanding the software requirements correctly.

Skip to 0 minutes and 58 secondsIf you want to learn the first steps of how to tackle real-world business problems using software, you have come to the right place. In this course, you will learn how to analyse the requirements of software and how to model our software to meet with these requirements. Join me exploring the fascinating world of software, and we look forward to working with you.

What topics will you cover?

  • business and requirements analysis
  • determining system boundaries
  • modelling requirements

When would you like to start?

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more

  • Available now
    This course started 8 Jul 2019

What will you achieve?

By the end of the course, you'll be able to...

  • Explore business domains and identify causes of pain for customers
  • Apply modelling techniques to refine the requirements of a system
  • Identify and describe the various types of software requirements
  • Explain the role of requirements analysis in software projects

Who is the course for?

The course is aimed at anyone interested in software engineering and business analysis.

Who will you learn with?

Dr Thanh Nguyen

Dr Thanh Nguyen

Dr Thanh Nguyen (PhD in Computer Science) is currently a Lecturer at the School of Information Technology, Deakin University. Nguyen is an expert in Computer Vision and Pattern Recognition.

Who developed the course?

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

Join this course

Start this course for free, upgrade for extra benefits, or buy Unlimited to access this course and hundreds of other short courses for a year.


Join free and you will get:

  • Access to this course for 4 weeks


Upgrade this course and you will get:

  • Access to this course for as long as it’s on FutureLearn
  • Access to this course’s tests as well as a print and digital Certificate of Achievement once you’re eligible

Unlimited (New!)
$239 for one year

Buy Unlimited and you will get:

  • Access to this course, and hundreds of other FutureLearn short courses and tests for a year
  • A printable digital Certificate of Achievement on all short courses once you’re eligible
  • The freedom to keep access to any course you've achieved a digital Certificate of Achievement on, for as long as the course exists on FutureLearn
  • The flexibility to complete your choice of short courses in your own time within the year
Find out more about upgrades or Unlimited.

Advance your career with a degree

What's different about this course?

Since 2017 you have been able to take a degree on FutureLearn. This free course is a bit like a starter course for a degree — it should give you a flavour of the degree subject but can also be your first step towards a degree qualification.

If you enjoy this course you can apply to join the program it’s part of to start working towards a degree on FutureLearn.

Don’t worry, you can still take the course without doing a full degree!

How do degrees work on FutureLearn?

Do the free course
Join and complete the program
Get academic credit for an online degree from Deakin University

Which program and degree is this course part of?

This course is part of the program Software Requirements Analysis and Modelling, which is one of the building blocks that leads to a degree in Information Technology.