Skip to 0 minutes and 6 secondsRICHARD CLAGUE: When I was gathering the evidence for the digital literacy credential, I found it quite a positive experience. It was great looking back on the work I'd done feeling a sense of achievement in some of the things I've done in the past, some of the project work.

Skip to 0 minutes and 21 secondsJON KERR: I'm not technically savvy. I don't know how to perform specific technical things, but I do have a deep understanding of how the technology plays in the business sector, and particularly in our operations and what we apply to our clients. So the evidence that I used for that was various forms of media and technology that I researched and used in order to perform my role.

Skip to 0 minutes and 46 secondsRICHARD CLAGUE: A couple of challenges whilst I was gathering evidence for the credential, one being an area that I had a lot of experience in dealing with, but I didn't have much tangible evidence for, and that was around copyright. So when I reframed the challenge I was having in gathering that evidence, I realised that if I was looking for email evidence and that kind of anecdotal feedback, that was going to be much more helpful in providing that evidence.

Skip to 1 minute and 14 secondsJON KERR: The technology and the ability to use digital methodologies in terms of marketing and promotion and illustration and communication and all those things cannot stagnate. It needs to actually continually develop. And it showed to me that at some stages, I'd got to a particular point and gone, that delivers what I need, and I'd stopped. But in having a look at that evidence again and assessing the criterion and going, oh, hang on a minute, that was six months ago. What else has come out? It drove me to keep on top of that and continue to do that research, so that I'm at least on the curve, if not possibly ahead of it.

Skip to 1 minute and 51 secondsRICHARD CLAGUE: Whereas I knew my strengths were in design, I also realised that I had some other strengths, as well, which were brought out with completing the credential process. When you can reflect on that, you can start to see the experience you have, and that really helps to give you that confidence that you need in your role, I think.

Skip to 2 minutes and 12 secondsJON KERR: It's very rare that anybody functions in a workplace nowadays without using some form of technology. So for people who are thinking oh my God, I'm just not across computers or tech or STEM, or anything of that kind of stuff, just realise that you are to a level that is required for you to perform your role. So the evidence will be there.

Gather your evidence

In order to prove your level of digital literacy capability, you’ll need to provide appropriate evidence. In this video, Deakin digital literacy credential holders tell their stories and share some tips.

The process of gathering evidence to demonstrate your digital literacy will not only help prove your level of digital literacy capability, it will also assist you to articulate your digital literacy skills to others – including employers.

It’s also a key part of the credentialing process, should you seek to obtain formal recognition of your digital literacy capabilities.

Building your professional practice portfolio

In some professions, it’s standard to keep a portfolio of work, but this isn’t the case more generally so you may not have gathered any evidence so far in your career – but it’s never too late to start.

You can start building your capability portfolio by reflecting on:

  • What tasks or projects am I currently working on that could provide evidence of my digital literacy?
  • What have I created or contributed to in the past that is publicly available – such as presentations, project plans or reports – that I could gather?
  • Do I have access to or could I obtain any third-party testimonies to support my claims and complement the evidence you do have?

Examples of evidence

Sam, our Senior Business Analyst, is considering what evidence they’ll use to illustrate their examples of digital literacy that we looked at in the previous step.

Example 1:

  • Upgrade impacts and decisions document
  • Business benefits and recommendations document

Sam also decides to use a third-party reference that confirms their role in this project.

Example 2:

  • Student journey map
  • Assessment requirements document
  • Business decision document

Your task

Watch the video to hear more from digital literacy credential holders to hear about their process for collecting evidence of their digital literacy.

Next, reflect on what evidence Sam is planning to collect.

  • Based on what you learned in the video, do you think this evidence supports Sam’s examples?
  • Or can you think of better evidence?
  • If so, what are they, why would they be better and how could Sam collect them?

Discuss your thoughts in comments.

What evidence could you use to prove your own digital literacy examples?

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This video is from the free online course:

Career Credentials: Evidence Your Expertise in Digital Literacy

Deakin University