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This content is taken from the Deakin University's online course, Career Credentials: Evidence Your Expertise in Problem Solving. Join the course to learn more.

Skip to 0 minutes and 6 seconds COLIN HIGGINS: Welcome to week 2 of Career Credentials– Evidence Your Expertise in Problem Solving. Today, perhaps more than any other time in our history, organisations are facing major change. Some of this relates to technology. Some of this relates to much greater diversity in the workplace. Some of it relates to broader social and political shifts within the economies in which we live and work. These changes raise a number of challenges for organisations. For example, there’s a lot of political uncertainty about global trade at the moment. Think about companies operating in the UK needing to make changes due to Brexit. Sometimes the changes occur and present opportunities.

Skip to 0 minutes and 48 seconds Whether you see changes as problems to be addressed or opportunities to be captured, a good tool kit of skills is critical for your employability. Employers value people who are good communicators, can work in teams, and are good at problem-solving. Today, a skilled workforce is critical for business success and operating effectively in a global environment. Organisations with more skilled staff have higher rates of innovation and productivity. This is supported by academic literature, which has also found a consistent relationship between human capital and economic growth. This week, we’ll address these issues by taking a deeper look at how the world of work is changing.

Skip to 1 minute and 32 seconds We’ll look at why your ability to demonstrate transferable employability skills like problem-solving, either in addition to, alongside, or even without a university qualification, is becoming increasingly critical to career success. We’ll then change tack so you can evaluate your problem-solving skills against international qualification frameworks and take in professional practise credential criteria. This includes looking at what practical steps you can take to evidence your problem-solving capabilities. This is a really important week, in terms of improving your professional prospects by learning how to effectively showcase your problem-solving skills. So let’s make a start on week 2. We’ve got a great week ahead.

Welcome back

In a report commissioned by Deakin, Deloitte Access Economics forecasts that soft-skill-intensive occupations will account for two-thirds of all jobs by 2030, compared to half of all jobs in 2000.

Welcome to Week 2.

The world of work is continually changing, with developments in technology, shifting social norms and economic factors all playing a role.

Non-technical skills, such as problem solving, are therefore critical for organisations in responding and adapting to change. In fact, the number of jobs in non-technical skill intensive occupations is expected to grow at 2.5 times the rate of jobs in other occupations.

The ability to effectively demonstrate your problem-solving skills is therefore vital – especially to employers.

What you’ll be learning

This week we start by looking at how the world of work is changing and the impact this may have on you and your employability.

Next, to get a better idea of where your problem-solving skills currently stand, we’ll look at some international qualifications frameworks before working through some scenarios based on Deakin’s internationally-aligned Professional Practice criteria.

By working through each step, which includes practical strategies to help you benchmark, evidence and articulate your problem-solving expertise, not only will you have a better idea about the level of your current skills, you should also be able to identify your strengths and any gaps that you need to work on.

At the end of the week, you may even be ready to apply for an internationally recognised Deakin Professional Practice credential in problem solving!

Your task

Watch the video to find out more from Colin about the context and focus of this week’s activities.

When you’re done, read one or both of these articles about the future of employment and what skills will be required.

What threats could increasing digitisation, automation or globalisation pose for your current job, career or industry?

Alternatively, what opportunities may these changes offer?

Discuss your perspective in the comments.

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Career Credentials: Evidence Your Expertise in Problem Solving

Deakin University

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