Communicating with Diverse Audiences
Explore what drives the way you communicate and develop communication strategies for successful communication in diverse settings.
15,578 enrolled on this course
Duration
4 weeksWeekly study
3 hours100% online
How it works
Communicating with Diverse Audiences
Learn to interpret different varieties of English and avoid communication bias
Communication with diverse audiences is necessary for many professions.
You may face communication barriers when talking to people with a different cultural background, who speak different varieties of English, or who don’t share your life experiences and professional practices.
On this course, you’ll learn how different values or expectations, and different varieties of English can pose challenges to effective communication.
You’ll learn to make conscious decisions about the way you use language in interpersonal interactions and how to communicate more effectively through a range of strategies.
What topics will you cover?
During this course you will cover the following subjects:
Week 1: The role of culture and language in communication
Week 2: Language and unconscious bias
Week 3: Using English as a lingua franca with speakers from different linguistic backgrounds
Week 4: Using language to establish interpersonal relationships
Who is this accredited by?
This course has been certified by the CPD Certification Service as conforming to continuing professional development principles
When would you like to start?
Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.
Available now
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Describe the layers and facets of culture and of other possible influences on communication practices
- Assess which factors influence how they and others communicate
- Reflect critically on their own and others' communicative behaviours to avoid unconscious bias
- Describe different varieties of English and reflect critically on their own position as an English speaker
- Apply a range of new strategies to establish rapport and achieve desired goals
- Explain how language can be used to build interpersonal relationships
- Evaluate the effectiveness of their communicative repertoire
Who is the course for?
This course is designed for professionals looking to improve their ability to communicate across linguistic and cultural boundaries.
Recommended for learners age 16+
Who developed the course?
University of Surrey
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. Surrey empowers students for personal and professional success by providing exceptional teaching and practical learning.
Ways to learn | Buy this course | Subscribe & save | Limited access |
|---|---|---|---|
| Choose the best way to learn for you! | $134/one-off payment | $244.99 for a whole year Automatically renews | Free |
| Fulfill your current learning need | Develop skills to further your career | Sample the course materials | |
| Access to this course | tick | tick | Access expires 11 Oct 2024 |
| Access to 1,000+ courses | cross | tick | cross |
| Learn at your own pace | tick | tick | cross |
| Discuss your learning in comments | tick | tick | tick |
| Tests to check your learning | tick | tick | cross |
| Certificate when you're eligible | Printed and digital | Digital only | cross |
Cancel for free anytime |
Ways to learn
Choose the best way to learn for you!
Subscribe & save
$244.99 for a whole year
Automatically renews
Develop skills to further your career
- Access to this course
- Access to 1,000+ courses
- Learn at your own pace
- Discuss your learning in comments
- Tests to boost your learning
- Digital certificate when you're eligible
Cancel for free anytime
Buy this course
$134/one-off payment
Fulfill your current learning need
- Access to this course
- Learn at your own pace
- Discuss your learning in comments
- Tests to boost your learning
- Printed and digital certificate when you’re eligible
Limited access
Free
Sample the course materials
- Access expires 11 Oct 2024
Find out more about certificates, Unlimited or buying a course (Upgrades) Sale price available until 31 October 2024 at 23:59 (UTC). T&Cs apply. | |||
Find out more about certificates, Unlimited or buying a course (Upgrades)
Sale price available until 31 October 2024 at 23:59 (UTC). T&Cs apply.
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
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