Skip to 0 minutes and 2 seconds[SIRENS]
Skip to 0 minutes and 8 secondsWOMAN'S VOICE: She was found in the care home with breathing difficulties. BP 90 over 60. Pulse is 80.
Skip to 0 minutes and 13 secondsMAN'S VOICE: Resource 2. Let's go.
Skip to 0 minutes and 24 seconds[ELECTRONIC CLOCK TICKING]
Skip to 0 minutes and 37 seconds-I thought maybe we could go for a ride one day. [GIGGLE] -(AMIABLY) We could. -Around the coast, past the docks, on a nice day? -OK, then. -OK?
Skip to 0 minutes and 49 seconds[CLOCK TICKING]
Skip to 0 minutes and 54 seconds-Where's your bicycle? -I got you these instead.
Skip to 1 minute and 2 seconds[ELECTRONIC CLOCK TICKING]
Skip to 1 minute and 7 seconds[RAGGED BREATHING]
Skip to 1 minute and 8 secondsOLD MAN (VOICEOVER): She had Alzheimer's. But I still went every day to see her at the home. We had a happy time in each other's company for the nine years she was there.
Skip to 1 minute and 19 secondsYOUNG WOMAN (VOICEOVER): You'll never be late for me now.
Skip to 1 minute and 22 secondsOLD MAN (VOICEOVER): The report said that trying to revive her would have been futile and undignified. But they decided that themselves, without bothering to include me. They decided enough was enough for her. [STEADY EKG BEEPS] [POUNDING HEARTBEAT]
Skip to 1 minute and 45 seconds[HIGH-PITCHED STEADY BEEP] [BEEP FADES OUT] [CLOCK TICKING] -About 15 minutes ago. Husband? He's here, at the hospital?
Skip to 2 minutes and 0 secondsOLD MAN (VOICEOVER): I was in that waiting room for three hours. No one came to me. I should have been by her side. It was a shabby, sad end to my poor wife's life.
Skip to 2 minutes and 22 secondsNARRATOR: The importance of compassion in health and social care has been brought to light in recent years through a series of high-profile public inquiries into the mistreatment and sometimes even the death of patients. This free online course will explore the issue of compassionate care from the perspective of a positive experience and will look at how health and social-care practitioners can deliver safe, effective, and compassionate care.