Revisiting business value

The IT portfolio draws on the four different types of assets and identifies the relationship of these to specific business returns.

If you consider the Pic Nic Pak cafe example, the cafe experienced multiple business value returns within the different types in the IT portfolio. For example, returns included:

• cutting transaction costs, increasing transaction efficiency and throughput
• better control and improved quality.
• reduction in IT costs leading to business integration and business flexibility
• product and process innovation, competitive advantage and better market position.

Your task

Discuss the transactional, informational, infrastructural and strategic assets in relation to a business you are familiar with, in the comments section.