Skip to 0 minutes and 6 secondsDOUGLAS MACBETH: Welcome to this online course on contract management, which is a three-way collaboration between the University of Southampton. I'm Douglas Macbeth from the University.
Skip to 0 minutes and 16 secondsTIM CUMMINS: I'm Tim Cummins and CEO of the International Association for Contract and Commercial Management, which is an industry association, covering over 160 countries and over 13,000 different organisations.
Skip to 0 minutes and 29 secondsDOUGLAS MACBETH: And the third partner, of course, is the UK government and Civil Service Learning.
Skip to 0 minutes and 36 secondsTIM CUMMINS: That civil service involvement is one we really welcome, of course. I think it's a very exciting time-- challenging time-- certainly for government, not just in the UK, but internationally, where we're seeing real pressure for changes and more creativity in the way public services are designed and delivered. Clearly, all of us are anxious not to pay more taxes, but we all want better services, higher quality of services delivered.
Skip to 1 minute and 2 secondsDOUGLAS MACBETH: So Tim, a lot of your members are specialist, but this course isn't just for them.
Skip to 1 minute and 8 secondsTIM CUMMINS: Indeed not. I think all of us, if we think it through, we're all involved with trading every day, in one form or another. But, of course, the course is often dealing with perhaps more complex forms of trade, which perhaps as individuals we may not directly engage in, but we are, all of us, impacted by the success of those trading relationships in terms of the taxes we pay or the benefits that we receive as citizens or indeed obviously as employees of large corporations or small corporations. The whole issue of how good we are doing contracts actually has a very, very real material impact on all of us.
Skip to 1 minute and 48 secondsDOUGLAS MACBETH: And our hope, of course, is that this world wide interest will be reflected in the community that you will be part of. And so in the first week, we're going to be looking at some key issues of relationships, trust, some aspects of rules and regulations. But above all else, we want you to be part of the conversation and to spread the discussion across the continents, because this is an area of activity, which is important to us all, regardless of what we're doing.
Skip to 2 minutes and 22 secondsTIM CUMMINS: And we know for sure that we and those who've been involved with this production are really excited by the fact that we can have this level of outreach, that we can engage you. And you will have the opportunity, not only to interact with the experts that are involved, but with each other, sharing opinions and ideas with people from all corners of the world. So we certainly hope that you find this as exciting as us.
Welcome to the course
Douglas is the Professor of Purchasing and Supply Chain Management, Southampton Business School, University of Southampton
and Tim is the CEO of the International Association for Contract & Commercial Management (IACCM).
“Organisations are like islands. Some build a harbor and allow their trading partners a safe mooring. Others force them to sail around the outside and weather whatever storms may occur.” Peter Allen, former Worldwide President of Sales, CSC 1.
We think that this quotation captures the essence of what this course is about. It can be interpreted that the interactions and relationships between businesses are either considerate of the other party’s interests or ignores them completely and forces the other party to cope on their own as best they can.
As we shall see later when we talk of relationship portfolios, there is actually scope for both types of approach but not for your key customers and suppliers with whom you should be constructing safe harbours.
We have reflected this in the images we use throughout the course. We see separate legal entities as jigsaw pieces joining together in their mutally safe moorings where required and standing apart when necessary.
During this course, you will be hearing from:
Jim Bergman - Vice President, Australia, Asia, and Middle East - IACCM
Marc Bryant - Deputy Director of Commercial for the Department of Culture, Media and Sport.
Sally Hughes - Vice President, Europe and Africa, IACCM
Kai Jacob - Vice Chair Europe, Middle East & Africa Process Managers and Head of Global Contract Management Services, Legal Department Manager – SAP, Board Member of IACCM
Adrian Kamellard - Commercial Professional Development at the Cabinet Office
Katherine Kawamoto - Vice President for Global Sales and Support - IACCM
M.C. McBain - Vice President, Global Business Development, S&D, IBM, Board Member of IACCM
Violet Okpere - Group CP Discipline Excellence Manager – Shell, Board Member of IACCM
Joshua Reddaway - Director for Commercial and Contracting, the UK National Audit Office
Darren Sivapalan - Senior Commercial Manager, Commercial Intelligence Crown Commercial Service
Nils Svanberg - Global Contracts & Services Managers – ConocoPhillips, Board Member of IACCM
If you are interested, profiles of the course contributors are available (in PDF format) from a link at the bottom of the page.
Your online facilitation team
You can follow them by clicking the links to their FutureLearn profile pages and selecting ‘follow’. That way, you’ll be able to see all the comments that they make.
There is a Glossary of terms that you maybe unfamiliar with. This can be found towards the end of week 1 in Step 1.23.
Video controls, subtitles and transcripts
Once you select the triangular ‘Play’ button, you can see a control bar at the bottom of the video screen.
From the left hand side, this control bar allows you to start / pause the video; the sound icon allows you to mute/adjust the sound; the HD icon allows you to view the video in HD; the speech bubble icon allows you to turn the subtitles on / off; and the arrows icon allow you to play the video full-screen.
You can download the video to watch offline by selecting the ‘Download this video’ link beneath the player. The video is available in either standard or HD formats.
Each video has a transcript which is available in PDF format from a link beneath the player on the right hand side.
There is no assessment on this course.
It is our belief that your learning will come from participating in the course activities, sharing your experiences and engaging in discussions with your fellow learners.
However, if you complete at least 50% of the Steps in this course you will be eligible to purchase a Statement of Participation, which comes in the form of a printed certificate. You will need to make sure that when you complete each Step, you mark it as ‘complete’.
What if you have a technical query / question about the course material?
We value your input and would encourage you to use the ‘Feedback’ tab on the left-hand side of any page on the course if you have any comments or suggestions relating to the platform or the course.
If you have a query that you think other participants might be able to help you with, then we suggest that you post your question in the comments.
Please do not email the course educators as they cannot respond to enquiries regarding this course.
Cummins, T. (2014). Contracts as a connector: The case for improved contract management. London: Zycus & IACCM. ↩
© University of Southampton 2015