Skip to 0 minutes and 8 seconds Definitely. That’s how I do feel a lot, because this is what I trained to do. I trained to do assessments and work with people directly, and that is my strength. Whereas now, a lot of the time, I’m just receiving forms written by the professionals who don’t have the assessment skills that I have about people’s care needs. And we’re being advised not to go to the ward as often to kind of minimise any spreading of infection. So I’ll only go to the ward if I have to get more information, which is really difficult for me. Because things do get missed and people go home. And the standard of information that I usually have is different to what we’re getting now.
Skip to 0 minutes and 50 seconds And that’s not anybody’s fault, it’s they don’t have the time and I don’t think the training to do as thorough job is what I do. And yeah, that causes issues when people are discharged home or to care homes and then we have to try and deal with problems as they arise.
The challenge of not being able to do your job
During the crisis many hospital staff and even policy makers in government were rapidly redeployed to work in unfamiliar places, and undertake specialist tasks they didn’t feel trained or equipped to manage. Sometimes this left experienced workers feeling they’d lost their colleagues and support, while others felt out of their depth and concerned they might make mistakes that would lead to harm.
Sharna explains the moral injury caused by being prevented from doing her job as she is used to; no longer being able to complete clinical tasks thoroughly or have meaningful and regular contact with patients.
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