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Skip to 0 minutes and 3 secondsSPEAKER: --had more of a kind of grassroots feeling back then. And-- or since then, they've really become our corporate goliath. So they no longer feature anything that would highlight this as in a negative light. Now they feature the top 20 best of hotels, restaurants, or beaches, or whatever. But at the time, I was fascinated and really drawn into the ways in which--

Prompt Video for Question 4 of Communication and De-escalation Quiz

Watch this video carefully before attempting the quiz (Question 4).

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This video is from the free online course:

Dementia: Understanding and Managing Challenging Behaviour

University of Birmingham

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