Knowledge of values and norms
When we have high CQ knowledge: values and norms, we are well informed of the interpersonal and cultural values of a diverse group of people. This means we are able to compare and contrast their norms for social etiquette, norms of society, and even religious beliefs to our own or those of other diverse cultures.
Low CQ knowledge: values and norms are indicated when we lack cognition of diversity specifics. Please review the image of the cultural iceberg you selected in a previous assignment, pay attention to all the cultural variations below the waterline on the iceberg. These values, beliefs, and assumptions represent a host of values and norms that vary across cultures.
During week one we explored ten different cultural values. Learning more about each of these and how they apply from low to medium to high increases your CQ knowledge on values and norms. Spend some time on the internet and learn more about each of these ten cultural dimensions. This improves your CQ knowledge and increases your awareness of diversity.
For example, increased knowledge of the cultural dimension of power distance helps you perceive why titles and indicators of authority are important in Brazil or India and why they are not stressed in Canada or Israel.
As you increase your knowledge of cultural norms and values, you will naturally compare your own norms and values to diverse others. This requires you to cultivate self-awareness of your own cultural development. What norms and values were given to you by your own national and ethnic culture? We are all products of our culture whether we realize it or not.
Another way to increase your CQ knowledge of values and norms is to explore your own cultural identity. What national and ethnic cultures shaped you? What subcultures influenced who you are?
What are the first two steps that we take in developing intercultural competency? The first step is being self-aware of the cultural lens through which you make meaning when you encounter diversity. The second step is to develop awareness of the different perspective from the diverse other. For example, my culture teaches me to make eye contact when talking to another person. Making eye contact is considered respectful based on my cultural norms and values. However, a person from a diverse culture may consider making eye contact as dangerous or disrespectful. Also, there are cultures that discourage eye contact between genders or persons of different social status.
Your assignment for this step is to conduct an internet search for “Diversity Wheel Johns Hopkins Medical School”. Review the image of this wheel and select the three dimensions of diversity that influence your values and behavior. The image is also provided above on this page and below as a PDF.
Please share the three you selected. For example, I might select nationality, race, and gender. My reason is that being a white, male, and American gives me privilege in my Anglo culture. It is difficult for me to always perceive and be aware of that significant benefit.
Share the three diversities you selected in comments. Join the discussion with others and mark this step complete.