Skip to 0 minutes and 5 seconds I want you to ask yourself what’s holding you back. I’ve interviewed hundreds of top leaders in the world, and number one on everybody’s list of what they think is going to make people successful is curiosity. Many people find themselves in dead end jobs, or they’re very unhappy in their jobs because they haven’t really explored their inner curiosity for different areas. A lot of what leaders need to do is get a baseline on people and find out, is this person really matched for these tasks? Where can I use them? You know how you find out? You talk about it.
Skip to 0 minutes and 44 seconds Communication is the number one soft skill that I see people struggle with, and our empathy is one of the most important things we can have for communication, and how you handle yourselves in a moment of stress is going to dictate how people see you and how they communicate with you and how much they trust you. So many people just focus so narrowly on how they see the world, but we really need to open ourselves up to how others see the world. And once we do that, we develop this level of competency in dealing with people. I mean, we can improve our ability to communicate significantly. You must understand how to reach people in the way they want to be reached.
Skip to 1 minute and 29 seconds It is the platinum rule. It is treat them as they’d want to be treated. Throw out the golden rule because it doesn’t matter how you want to be treated.