Skip to 0 minutes and 9 secondsHello, I’m going to be your technology evangelist. My role is to simplify and popularize digital technology to facilitate your understanding. My name is Hubert Kratiroff. Following in Marc’s footsteps, I’m also happy to welcome you to this training program on the digital transformation of services. This is our first week. We’re going to define the digital transformation and understand its impact on factors such as trust. We’re going to explore how a company can measure and improve its digital maturity as well as its digital toolbox. We’ll discover that most questions related to digitalization, techniques and transformation have to be understood in terms of general strategy and policy.