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Online course

Business Fundamentals: Effective Communication

Gain a practical grounding in communication to boost your personal effectiveness, save you time and reduce your stress levels.

Business Fundamentals: Effective Communication

This course is part of the Business and Finance Fundamentals and Business Fundamentals programs, which will enable you to master this subject in depth.

Improve your written and verbal communication skills

Faced with a daily deluge of information, we have never had greater need of clear communication skills.

This online course offers you a practical grounding in using a range of communication media, to boost your personal effectiveness, save you time and reduce your stress levels.

You will discover the principles of writing influential emails, reports and proposals. You will find new confidence in your ability to make convincing presentations and conduct productive meetings. And you will develop communication approaches that are sensitive to cultural and personal differences.

What topics will you cover?

  • Making effective phone calls and writing emails
  • Online communication in a professional context
  • Delivering effective presentations
  • Writing professional reports and proposals
  • Conducting productive meetings
  • The future trends in professional communication

When would you like to start?

  • Available now
  • Date to be announced

What will you achieve?

By the end of the course, you'll be able to...

  • Apply and understand principles of effective communication in a range of media
  • Improve your writing skills for greater work and study success
  • Apply simple but powerful frameworks to get more out of email and telephone calls in less time
  • Design and create more convincing presentations and run more productive meetings
  • Develop cultural and interpersonal sensitivity in your communication behaviour

Who is the course for?

This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication.

For further information about registration, the final assessment course, your eligibility and the BA in Business Management, visit the Open University website. The Open University does not operate in Cuba, Iran, North Korea, Sudan and Syria. This means that Learners based in those countries will not be able to convert their participation in this Program to Open University course credits.

Who will you learn with?

Hilary Collins

Hilary is a strategic design academic with research interests in the economic and cultural role of the creative industries. She teaches OU courses in Strategy and Design Thinking

Who developed the course?

The Open University (OU) is the largest academic institution in the UK and a world leader in flexible distance learning, with a mission is to be open to people, places, methods and ideas.

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Join this course

Free

  • Access to this course for 6 weeks
  • Includes any articles, videos, peer reviews and quizzes

Upgrade - $74

  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Tests to validate your learning
  • Certificate of Achievement to prove your success when you complete the course