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Overview of the week

This week we look at ways of defining what is meant by student experience and we discuss how the student experience can be measured.

Students are key stakeholders in higher education. Some argue that they are merely users of a service (i.e. education) and should be treated as consumers (Pate, 1993), others focus on the fundamental value of the learning experience and put them at the centre (Dewey, 1938; Radloff et al. 2011), ensuring that they take some of the responsibility in the learning process and even partner in the co-design of the curriculum (Cook-Sather, Bovill & Felten, 2014).

An understanding of what is meant with student experience provides a better position to design evaluations that can feed into the quality process for enhancing learning and teaching.

The focus for this week will be:

  • Definition of terms and the conceptual overview of the student experience
  • Situate the student experience in your context
  • Compare and contrast ways of measuring aspects of the student experience
  • Discuss the effectiveness of different methods and tools for evaluation.

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This article is from the free online course:

Introduction to Enhancing Learning and Teaching in Higher Education

UNSW Sydney

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