Skip to 0 minutes and 15 secondsWelcome to the course, where together, we will explore what is fast becoming one of Australia's healthcare system's greatest challenge. And that is providing safer healthcare for our nation's First Peoples, the Aboriginal and Torres Strait Islander peoples. Importantly, we will explore what your role is in achieving this. Hi. My name is Roianne West. I'm the daughter of a lifelong health worker and advocate, and a granddaughter of a long line of healers. My mother's people are the Kalkadoon people from Northwest Queensland, and my father's people are the Djaku-nde people from Southeast Queensland. I'm fortunate to be Griffith University's Foundation Professor and current Director of the First Peoples Health Unit.

Skip to 0 minutes and 56 secondsIn keeping with custom, I'll begin by acknowledging the traditional owners and their ancestors of all these great nations. I thank the traditional owners for the custodianship over these lands for thousands of years. To all of you who have some way contributed to providing safer healthcare for our nation's First Peoples, I acknowledge you, your willingness, and your persistence to stay in the conversation, given the magnitude of the challenge. Hi. I'm Professor Gregory Phillips from the Waanyi and Jaru Australian Aboriginal peoples. I'm CEO of ABSTARR Consulting, and we lead change in Aboriginal and Torres Strait Islander health. In this course, you'll learn how to deliver culturally and clinically safe care for Aboriginal and Torres Strait Islander peoples.

Skip to 1 minute and 40 secondsIn consultation with Aboriginal and Torres Strait Islander health professionals, the Australian government has developed an educational framework of five cultural capabilities to equip health and human service workers in better working with Aboriginal and Torres Strait Islander patients and clients. These five cultural capabilities are-- showing cultural respect, communicating with patients in a culturally safe way, ensuring the safety and quality of care provided, being able to reflect on how your cultural identity influences the care you provide to others, and being an advocate for change. In this course, you'll have the chance to develop these capabilities, and you'll discover why building relationships based on trust and working in partnership with the Indigenous health workforce is at the core of delivering culturally safe healthcare.

Skip to 2 minutes and 29 secondsWe will take a look at a range of evidence and strengths-based practices that have been formed by research at international and national levels. The impact that you can have as a health professional on Aboriginal and Torres Strait Islander health, in applying these cultural capabilities in your workplace, will change lives. You might encounter some confronting material and statistics you didn't know about. If this occurs, we encourage you to get outside support and to continue reflection as a part of the learning process. So are you ready? Let's get started on the journey. We'll see you in the discussions.

Welcome to the course

We begin by acknowledging the Traditional Custodians of the lands on which we learn and work. We also pay respect to the Elders, past, present and future. We acknowledge the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

Thank you for joining us on this important journey. Whatever area of health or human services you work in or are studying towards, we welcome you. This course will help guide you to deliver culturally safe care for Aboriginal and Torres Strait Islander clients, families and communities.

We are excited to present you with resources developed in conjunction with a number of industry experts. Our hope is to open up reflection and conversation to better support the health outcomes of First Peoples.

Consistent with a decolonising approach, the course does privilege Aboriginal voices, ways of knowing, being and doing. It has been developed in accordance with the National Aboriginal and Torres Strait Islander Health Curriculum Framework (The Framework). The Framework incorporates a Cultural Capability Model, which is the focus of this course.

Our goal is to enable better health outcomes for Aboriginal and Torres Strait Islander peoples.

By the end of this course you will be able to:

  • Describe the 5 cultural capabilities required by health and human services workers to deliver culturally safe care.
  • Explore Australia’s First Peoples’ knowledges including ways of knowing, ways of being and ways of doing.
  • Engage in culturally safe communication with Australia’s First Peoples.
  • Apply a strengths-based, best practice approach to First Peoples’ healthcare, recognising the whole health system is responsible.
  • Reflect on your own culture and biases and identify how this may influence your perceptions and interactions with First Peoples.
  • Contribute to social change by advocating for equitable outcomes and social justice for First Peoples.

Your task

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Safer Healthcare for Australia's First Peoples

Griffith University