Skip to 0 minutes and 33 secondsHello, I'm Mike Betts of the City of London Police. Welcome to your course, Investigating Fraud , Making a Difference. We hope that you find it really useful. The threat, harm and loss caused by fraud is one of our greatest challenges today, it impacts on individuals and on businesses and it impacts on our critical infrastructures. The fraudster is changing their ways of attacking individuals and businesses. They're using cyber space, cyber technology to attack individuals and those businesses. They're constantly evolving the way they perpetrate their frauds. This is a great challenge to us. Fraud is constantly evolving. The face of the fraudster becomes more difficult to locate.

Skip to 1 minute and 23 secondsThey hide behind technology, they use new methods of payments to transfer the funds away from the victims and they become more sophisticated as technology develops. This becomes an increasing challenge for those who are trying to protect people in our community and also trying to investigate fraudulent activity. So, an important part of this course is understanding the fraud investigation model. We have designed this as a framework to help those who are combatting fraudulent activity, for those who are protecting people and for those who are investigating fraud. This course also provides a very holistic view and look at the issue around fraud.

Skip to 2 minutes and 3 secondsWe look at indicators of fraud commonly called red flags, we look at the different types of fraud so that typologies can be understood by those who are encountering the activities that Of a fraud criminal, but ultimately it comes down to two key areas, we are always looking at the contact between the fraudster and the victim. This is a good investigative opportunity but also for prevention this is really useful. We will talk about the five ways to access a victim, how the fraudster does that and how to prevent that taking place. We will also look at the movement of monies. So, fraud is always about a financial gain or loss, or the attempted financial gain or loss.

Skip to 2 minutes and 38 secondsSo, as much as we talk about the issues around fraud, for those who are encountering it we just must remember these two key areas, the movement of monies and the contact between the fraudster and their victim. We really hope you enjoy this course and find it really useful.

Welcome to the course

We’re excited that you’ve decided to join the team in the fight against fraud.

In the video above, counter-fraud expert Mike Betts from the City of London Police introduces you to the course.

This course is a collaboration between Coventry University and the City of London Police. It is designed to provide you with a sound knowledge of fraud and fraud enablers and to give you an overview of how the UK’s most common types of fraud are investigated.

This course is aimed at those not in specialist fraud teams or dealing with serious and complex fraud, and by understanding fraud you will be able to undertake an effective investigation and prevent further harm, and we will tackle the main myths about fraud and how to tackle it. The course is primarily directed to learners in the UK, however, the subjects covered are relevant to learners in other countries.

Learning outcomes

By the end of this course, you should be able to:

  • Describe the nature and psychology of fraud criminals

  • Interpret the nature of frequently reported fraud types

  • Identify the key enablers of fraud

  • Explain how to implement the Fraud Investigation Model (FIM)

  • Demonstrate case management considerations specific to fraud investigations

Course structure

Over the next two weeks, we will be covering the following topics:

Week 1 Week 2
Welcome to the course Welcome to a new week of Fraud Investigation: Making a Difference
What is fraud? The Fraud Investigation Model (FIM)
Fraud factors Conducting a successful fraud investigation
Types of fraud End of course knowledge check
A summary of the week Summary of the course


The information in this course is accurate and up-to-date to the best of our knowledge. The author and Coventry University/City of London Police disclaim any liability in connection with the use of this information. When conducting a fraud investigation make sure to get legal advice before acting.

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Introduce yourself

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Fraud Investigation: Making a Difference

Coventry University