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This content is taken from the University of Leeds & Institute of Coding's online course, Get Creative with People to Solve Problems. Join the course to learn more.

Skip to 0 minutes and 9 secondsHey there. Welcome to Getting Creative with People to Solve Problems. This course is the first of three courses in the Solving Problems with Technology strand from FutureLearn, IoC, and Leeds University. The course will help you explore how design and putting people first makes for better work and better results, and how modern companies, and startups, and even the government use human-centred design or design thinking to make better products and services. My name's Ryzard Akita. I'm a digital product designer at Fricanduo, and I've been working in design for over a decade now. I worked with various startups, and senior designers, and developers, and had the pleasure to work with digital agencies such as Comuzi and Livity.

Skip to 0 minutes and 50 secondsOver the next two weeks together, we'll be discussing how you might go about designing things for and with real people, and how you can develop your own design thinking mindset. We'll experiment with skills like empathy, brainstorming, and making prototypes, and discover how something as simple as asking a lot of questions can help you make the right thing for the right people.

Welcome to the course

Welcome to Get Creative with People to Solve Problems.

Over the two weeks of the course, you will explore the philosophy and methods behind human-centred design, and consider how you can put them into practice in your own life and work.

In this video you’ll meet course presenter Ryzard Akita. Ryzard is a digital product designer, with a decade of experience. He is also the co-founder of Fricanduo, a digital design studio who combine design, technology and culture, with a focus on developing African markets.

Course map and learning outcomes

This course map provides a quick overview of the two weeks ahead.

An image showing the course map – find the full version in the Downloads section

Each week of this course is centred around learning outcomes: statements which express what it is you will be better able to do by the end of the course. They are a useful way of checking on how you’re progressing.

You can revisit steps as you progress through the course so that you feel confident you’re meeting the learning outcomes. As you are working through the steps and activities, you might want to refer back to this step to check your progress against the learning outcomes.

Week 1 covers the following learning outcomes:

  • Identify the kinds of problem that can be solved with human-centred design.
  • Summarise the activities needed to run a successful human-centred design project.
  • Develop a human-centred design mindset to approach a problem.

Week 2 covers the following learning outcomes:

  • Apply human-centred design to real-world problems.
  • Investigate how making and testing rough prototypes can help you think through and improve your work.
  • Collect information and data that help prove your solution will work in the real world.

Additional learning

If you have a general interest in this topic, you can work through the learning steps in around two and a half hours each week. However, everyone is different, and you may wish to spend more time on certain steps. Additional practice activities, links and resources allow you to explore the course topics in more detail. Make the most of these opportunities to further your understanding of this topic.

It’s important that you don’t feel pressured to complete all the elements of the course: your learning journey is individual and you should decide what elements are relevant to your learning needs.

We’re giving you extra benefits for free

All courses within the Digital Skills for The Workplace portfolio are sponsored by FutureLearn. This means you get all the benefits of upgrading at no cost to you, including:

  • Unlimited access to the course: Go at your own pace, with unlimited access to the course for as long as it exists on FutureLearn.
  • Access to tests: Ensure you’ve mastered the material, with access to tests on the course.
  • A downloadable (PDF) Certificate of Achievement: To help you demonstrate your learning, you’ll be able to download and share a Certificate of Achievement when you become eligible.

Unlock an award and evidence your learning

When you Mark as Complete over 90% of steps, and get over 70% in the final course test you will earn a Certificate of Achievement. This personalised Certificate of Achievement and transcript detail the syllabus and learning outcomes, as well as your end of course test score. This provides ideal evidence of your interest in and understanding of this subject. The certificate comes in both printed and digital formats, so you can easily add it to your portfolio, CV or LinkedIn profile.

In addition, by completing all three courses within the Solving Problem with Technology program to unlock your FutureLearn Award. This is your own FutureLearn web page exhibiting all of your certificates. You can use this link to demonstrate your learning by sending it to employers or adding it to any online profile on social media.


As you complete the course you may come across terms and references that require further explanation. To help with this, there is a Glossary that you can view and refer to at any point in the course.

If you come across any terminology during the course that is not included in the Glossary, please use the Comments section to ask fellow learners.

Next steps

You can monitor your progress through the course by selecting Progress at the top of the page.

Now that you’ve found out about the course, take part in the discussion, then move to the next step to meet the course authors and introduce yourself to your fellow learners. Don’t forget to mark as complete.

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This video is from the free online course:

Get Creative with People to Solve Problems

University of Leeds