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This content is taken from the University of Leeds & Institute of Coding's online course, Get Creative with People to Solve Problems. Join the course to learn more.

Introduce yourself

Over the next two weeks you’ll learn how working collaboratively with people using human-centred design can help you design and make better products and services, and can help businesses avoid making costly or embarrassing mistakes.

Brainstorming sticky notes

What will I learn on this course?

We’ll look at other case studies during the course, including real world projects where consulting people, understanding diversity and putting user needs first has led to amazing insights and surprising outcomes.

You’ll hear from professionals who work with human-centred design techniques in their day to day work, and find out what kind of problems the techniques they use regularly can help you solve.

The course will take you through the activities needed to run a successful project, and you’ll get the chance to practice some techniques to develop your empathy. This is a vital mindset for a designer.

In the second week we’ll look at how you can apply these techniques to help you solve real world problems with our main case study Tariq. He might not be real, but his situation is based on a real person. The case study will let you investigate how making and testing rough prototypes can help you think through and improve your work. You’ll also learn how the information you can gather from testing prototypes will help you prove your solutions will work in the real world.

You’ll be guided through your learning by a team of design experts, including:

Kim Plowright

Kim Plowright is a creative producer, product manager and consultant with two decades of experience designing and delivering high profile, user-focused immersive and digital projects. She enjoys problem solving and would probably describe what she does as ‘verbing’ things - working out what an experience, an audience and the team making a project should actually do.

image of Kim Plowright

Ryzard Akita

Ryzard has been freelancing for a decade now. In that time he’s had the pleasure to work with and for various start-ups, digital agencies, senior designers and developers. He loves the process of product design, and appreciates the different applications in digital design.

image of Ryzard Akita

You can find out more about them from their profile page on FutureLearn, and choose to ‘follow’ them to keep up to date with their responses and advice on the course.

Learning together

For the next two weeks, you won’t be learning on your own. You’ll be studying alongside many learners from around the world.

Use the Comments sections and Discussion steps throughout the course to ask your fellow learners questions and share problems you are stuck on. Developing a collaborative learning environment will lead to a successful and enjoyable course.

You can also follow us on Twitter or Facebook where you can find the latest news and updates about all our online courses.

Over to you:

Before we start our exploration of human-centred design, why not take some time to introduce yourself to one another?

If you’d like, use the Comments section to tell us more about yourself, where you are from, and why you have chosen to join this course. We’d advise you not to share personal details, such as your email address, personal address or phone number. You can also like comments, and choose to follow other learners.

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This article is from the free online course:

Get Creative with People to Solve Problems

University of Leeds