• British Council
  • The University of Sheffield

How to Succeed in the Global Workplace

Get off to a great start in your new job by learning the essential skills to succeed in a global workplace.

45,624 enrolled on this course

How to Succeed in the Global Workplace
  • Duration4 weeks
  • Weekly study3 hours
  • CertificatesAvailable

The British Council and The University of Sheffield have teamed up to help you succeed when you enter the workplace for the first time. Beginning your career or starting a new job brings to mind lots of questions, so we’ve designed a course to guide you through those initial weeks and months so you can make a really positive start to your career.

The course is for anyone looking to start work anywhere in the world. It will also provide an excellent refresher to those already in employment, or returning to work after a career break, as you brush up on the most important communication skills needed to step back into the working environment. For undergraduates and graduates it will give you an insight into how to manage yourself successfully and the skills necessary to succeed in the global workplace.

You’ll see videos from employers from small, medium and global organisations, giving you insights from around the world into what they look for from their new employees. You’ll learn how to communicate effectively across cultures in a professional way and discover the skills to build and maintain relationships with colleagues, managers and clients.

The course is highly participative and includes articles for you to read, videos to watch and interactive material with tips to help you feel confident about entering the workplace. There will also be discussions where you can learn from and support each other, self-reflective exercises and quizzes. Throughout the course you’ll be encouraged to collect a portfolio of your work which will help you with developing your future career.

The British Council has over 80 years’ experience as a global organisation working in more than 100 countries around the world. The University of Sheffield is one of the world’s top 100 universities, recognised globally for its excellent teaching, and international outlook.The course draws on both the British Council’s and The University’s expertise in online learning and will give you the opportunity to purchase a Certificate of Achievement or a Statement of Participation.

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What topics will you cover?

  • Negotiating yourself through the first days in a new job
  • How to make a good first impression
  • Active listening and clarifying information
  • Culture through global, cultural and personal influences
  • The elements that make up an organisation’s culture
  • Having effective intercultural conversations
  • Teamwork as a means of effective working practices
  • Building rapport with colleagues
  • Showing initiative in the workplace
  • Building an effective network
  • Developing time management skills
  • Developing confidence and resilience
  • Developing resilience through flexibility and adaptability

What will you achieve?

By the end of the course, you‘ll be able to...

  • Develop an understanding of the communication skills need to effectively present yourself in a professional context
  • Develop an awareness of the underlying principles behind communicating effectively across different cultural environments
  • Explore the skills needed to build and maintain relationships in a professional context
  • Develop the ability to manage yourself in the modern workplace

Who is the course for?

This course is designed for anyone starting work, returning to work, or thinking ahead to the start of their career. It will be of particular interest to those in the early stages of their career, or those who are out of practice and need to update their skills. No prior knowledge or expertise are needed.

The course is aimed at native and non-native English speakers at around intermediate level (approximately B1 on the CEFR) or above.

What do people say about this course?

What a fabulous course and the topic is so relevant for today's workplace that is full of change and diversity. So much excellent advice to be found here! Thank you again to the providers and Future Learn and fellow learners.

Karen A

Who will you learn with?

I'm a Course Design Manager overseeing the development of Masters programs and MOOCs at the University of Leeds.

Hi, I've worked for British Council Professional Development Centre in Singapore for over 10 years as a trainer, course manager and Intercultural Fluency consultant. Looking forward to meeting you!

Manages the Information Team, responsible for developing the Careers Service website and creating interactive resources. Also responsible for providing an information service to our users.

Who developed the course?

British Council

The British Council is on the ground in six continents and over 100 countries connecting the best of UK culture with a global audience and providing high-quality English language courses.

The University of Sheffield

The University of Sheffield is one of the world’s top 100 universities with a reputation for teaching and research excellence.

Buy a personalised, digital and printed certificate and transcript

You can buy a Certificate of Achievement for this course — a personalised certificate and transcript in both digital and printed formats, to prove what you’ve learnt. A Statement of Participation is also available for this course.

Certificate of Achievement + transcript


Statement of Participation