Skip to 0 minutes and 1 secondPAUL MYLREA: There is no one style of leadership. There are multiple styles of leadership, and your style of leadership is your style. But it's based upon that detailed knowledge of your craft, it's based not upon arrogance, but a desire to learn, and it's based very much upon an ability to hear feedback, to take that feedback, and to develop it. Because if you can do that, then you can give that feedback to other people.

Skip to 0 minutes and 31 secondsMARC WESTERMAN: To be a great manager and a great leader, the most important thing is that you can communicate with all walks of life on an even keel. That will make you a good manager and a good leader.

Skip to 0 minutes and 46 secondsSOPHIE JEWETT: It's 2% talent and it's 98% hard work. And a lot of that is learning by failing. And some people consider failures to be something that we shouldn't be proud of, and actually, success only comes because of the failures we experience. And therefore, I think those people that don't feel that they're good at it actually will focus, and they'll put that energy in, and they will learn because they want to be better. And I think that's the key to leadership.

Skip to 1 minute and 16 secondsDELROY BEVERLEY: I can only tell you what worked for me. Don't be wedded to the organisation that you're in. Quite often, you have to leave to achieve. That's the crucial message there. In leaving to achieve, that means going somewhere, doing something completely different, knowing it's going to give you the additional skills that you need in order to apply for a senior job somewhere else. Look at voluntary and non-executive board positions. That's something that I've used to very good effect.

Skip to 1 minute and 48 secondsNATALIE SYKES: The world of business is changing rapidly. When you look at us globally, in third-world countries which are developing, that need to be able to be flexible, to adapt, to absorb, and to change is more so than ever before. When you think about in 10 years time the generation which is coming through into the business world now, the way that they operate and their values are very different to when I started out in business, and you have to be ready for that. And without learning and without being open to those changes, then you're going to be in for a very big shock.

What does it mean to be a manager?

Over the next four weeks you’ll work on defining the concepts of management and leadership, identifying your stakeholders and why they are important, and using data as the basis for your decision making.

You’ll also begin the process of personal development planning with your own PDP diary, and keep a learning log of the knowledge you acquire during this course. These can be something as simple as Word documents which you keep on your computer and update as you continue your studies.

To introduce the first of these topics, please watch the video above, which sees us posing the question ‘what does it mean to be a manager?’

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This video is from the free online course:

Management and Leadership: Growing as a Manager

The Open University

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