Duration
3 weeksWeekly study
12 hours
Human Resource Management: Developing Your Skills as an HR Professional 2
Build on the skills gained so far and begin to develop more specialised skills
In this course, you’ll develop more specialised skills, such as consultancy, coaching and mentoring, which are fundamental to supporting line managers.
You’ll gain skills in negotiating, conflict resolution, decision making and problem solving, and the important but often unseen issues of power and conflict that underpin these.
Your proficiency in IT and financial management will develop, enabling you to lead and contribute to wider aspects of the organisation. Being proficient in these areas lends credibility and substance to decisions and informs higher-level personnel management processes.
What topics will you cover?
- Consultancy, coaching, and mentoring
- Power, conflict resolution and problem solving in organisations
- Managing information in organisations
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Identify your own areas of strength and your development needs in the skills areas covered in this unit
- Evaluate and apply theories and methods of consultancy, mentoring and coaching
- Assess how the concepts of power and conflict affect negotiation, decision making and conflict resolution processes
- Demonstrate your ability to make sound and justifiable decisions and solve problems more effectively
- Evaluate and apply theories and methods of decision making, problem solving and so on to HR and wider organisational scenarios
- Demonstrate enhanced IT proficiency and understanding of the place and uses of it in the workplace and in relation to HR
Who is the course for?
This course is for students enrolled in the Postgraduate Certificate in Human Resources Management.
What software or tools do you need?
A computing device with a browser and broadband internet access is required for this module. Any modern browser will be suitable for most computer activities. Functionality may be limited on mobile devices.
Any additional software will be provided, or is generally freely available. However, some activities may have more specific requirements. For this reason, you will need to be able to install and run additional software on a device that meets the requirements below.
A desktop or laptop computer with either:
- Windows 10 or higher
- Mac OS X 10.7 or higher
The screen of the device must have a resolution of at least 1024 pixels horizontally and 768 pixels vertically.
To join in the spoken conversation in our online rooms we recommend a headset (headphones or earphones with an integrated microphone).
Who will you learn with?
Charles is a Lecturer in Management (Open University). He has extensive experience in teaching on topics related to Organisation Studies. He completed his PHD at the University of Leicester.
Futurelearn facilitator
Who developed the course?
Established
1969Location
Milton Keynes, UKWorld ranking
Top 510Source: Times Higher Education World University Rankings 2020
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
Want to know more about learning on FutureLearn? Using FutureLearn