Skip to 0 minutes and 2 secondsTo be honest, it's quite amazing. People are different. People responded to disaster differently. Sometimes the community gets stronger and comes together and help each other, and sometimes some people get violent because they don't trust the system. They don't trust the government. They feel that they lost everything and this aid might go to the wrong hands or to the wrong people, whatever. When we started rebuilding Lunda - a young man from the next-door village came with a Kalashnikov and he put it on my head, and he said you need to start in my village first before you do this, and he said you are not gonna work in this village before you start in my village.

Skip to 0 minutes and 48 secondsI tried to negotiate - we failed at the beginning. So we have to use a different method of negotiation. We tell them that we withdraw completely and we close the projects. We were lucky enough that his father was from Lunda, so his father starts putting pressure on him to withdraw and later on he became really very helpful. It is a negotiation exercise.

People behave differently

Watch the video, think about the situation and answer the following questions on how you would respond:

  • What choice would you make and why?
  • From your own humanitarian perspective, what is at stake? Explain your rationale and reasoning by stating which humanitarian principles are at stake
  • Have we learnt anything about humanitarian principles?

In the following steps, we will be looking at four dilemmas that organisations face in the real world that may challenge their principles.

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This video is from the free online course:

Humanitarian Action, Response and Relief

Coventry University