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Intercultural knowledge and competence

Intercultural attitudes, knowledge, and skills

The Association of American Colleges & Universities (AAC&U) developed the Intercultural Knowledge and Competence VALUE Rubric by teams of experts representing 100 colleges and universities from across the United States. The rubric identifies six key constructs and learning outcomes with descriptors of increasing levels of competence.

You can download and view the rubric by clicking on the INTERCULTURAL KNOWLEDGE AND COMPETENCE VALUE RUBRIC link in the downloads section on the bottom of this page. You may find having a copy of this rubric will assist you in completing the quiz found in Step 1.7, our next step.

If you desire, additional background and information regarding the Intercultural Knowledge and Competence VALUE Rubric can be found here:


A summary of the six intercultural constructs follows:

The attitude of openness is demonstrated when you are open to initiate and develop interactions with culturally different others. You suspend judgment in valuing your interactions with them.

The attitude of curiosity means that you ask complex questions about other cultures. You can articulate answers to these questions that reflect multiple cultural perspectives.

Knowledge of cultural self-awareness means that you articulate insights into your own cultural rules, assumptions, and biases. You are aware of how your experiences shape these rules, assumptions, and biases.

Knowledge of cultural worldview frameworks demonstrates your sophisticated understanding of the complexity of elements important to members of another culture in relation to its history, values, politics, communication styles, economy, or beliefs and practices.

When you have the skills of non-verbal and verbal communication, you can articulate a complex understanding of cultural differences in verbal and nonverbal communication. You skillfully negotiate a shared understanding based on those differences.

The skill of empathy means that you can interpret intercultural experience from the perspectives of your own and more than one worldview. You demonstrate your ability to act in a supportive manner that recognizes the feelings of another cultural group.

Which of these six constructs do you believe is your strongest? Please click on the comment button below and share this as a comment. Provide an example where you demonstrated this attitude, skill or knowledge and then respond to 2 or 3 your fellow learners’ comments.

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This article is from the free online course:

Improve Your Intercultural Competence

Purdue University

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