Skip to 0 minutes and 9 seconds We all work in culturally diverse environments. Have you ever misjudged the behaviour of others who are culturally different? My name is Antoinette Severino from the University of Adelaide and we designed this course Introduction to Cultural Intelligence to help you navigate these delicate nuances in the workplace. Culture has built-in values that are spoken and unspoken, seen and unseen. These are values that you’re expected to know. Ultimately, your success depends on cultural intelligence to not just survive, but to thrive. Cultural Intelligence leads to operational success. Enrol today in Introduction to Cultural Intelligence at the University of Adelaide.
Introduction to Cultural Intelligence
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Improve your cultural intelligence (CQ) with the University of Adelaide
Cultural intelligence (CQ) increases the chances of successful negotiations and can help prevent misinterpreting the behaviour of others who are culturally different.
On this four-week course, you’ll learn how to thrive in a culturally diverse context, whether this diversity comes from nationality, ethnicity, organisation, or generation.
You’ll learn to move past your own ‘cultural lens’ to develop your cultural intelligence and adapt to different culturally diverse situations, such as working with overseas clients.
Explore cultural tendencies with theories from Edward Hall and Geert Hofstede
To help increase your cultural intelligence, you’ll delve into the TRAFIC model, based largely on the theory of Edward Hall and Geert Hofstede.
With this tool, you’ll explore the cultural behavioural trends of the majority of people in world cultures and how to progress from low CQ to high CQ.
Unpack managed time vs flexible time
You’ll investigate different attitudes towards time and how managed or flexible time can highlight differences between people.
As you explore how trust can be established in different ways, you’ll delve into rules vs relationships as well as authority and hierarchy to help you predict behaviour in a work environment.
Explore individualism vs collectivism
You’ll learn the difference between individualism and collectivism and unpack how people may behave differently according to their individualist or collectivist values.
Finally, you’ll explore indirect vs direct communication style. With this knowledge, you’ll understand the workplace implications that can come from different communication styles.
By the end, you’ll be able to identify unconscious biases and workplace values and how you might positively influence behaviour in culturally diverse contexts.
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Reflect on unconscious biases and how they might impact interactions in culturally diverse contexts.
- Apply effective verbal and non-verbal communication in culturally diverse contexts.
- Identify your own (un)conscious biases and how they might impact your interactions in culturally diverse environments.
Who is the course for?
This course is designed for anyone interested in developing their cultural intelligence.
It will be particularly of interest if your organisation requires cultural intelligence awareness training or you work with overseas clients.
Who developed the course?
World rankingTop 110Source: QS World University Rankings 2023
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