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Leading Culturally Diverse Teams in the Workplace

Explore why cultural diversity matters in the workplace and how multicultural teams can benefit your organisation.

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Cultural diversity in the workplace allows organisations to benefit from differing opinions and approaches. Cross-cultural management is integral to the successful performance of teams.

On this course, you will gain global perspectives on the impact of cultural diversity both its challenges and benefits to teams and learn how to lead and communicate with a diverse and inclusive team. Upon completion, you will be ready to apply what you’ve learnt in your own workplace.

Start learning for free, and upgrade to receive CPD certification for successfully completing the course and assessments.

Skip to 0 minutes and 1 second LEE MARTIN: Do you work in a culturally diverse team?

Skip to 0 minutes and 8 seconds As globalisation increases, diverse teams are becoming more common. Different cultural norms and expectations can lead to misunderstandings or conflict between team members, but cultural diversity also presents opportunities. The question is, how do we harness the benefits while minimising the challenges? In this course, you’ll be exposed to cutting-edge ideas and frameworks from some of the world’s leading scholars on cultural diversity. You’ll also be encouraged to apply these ideas to your own situation. So whether you are a professional working in multicultural teams or a leader in a global organisation, this course will give you new insights and practical strategies to harness the cultural diversity in your team.

What topics will you cover?

The course will use case studies, reflective exercises and problem analysis to address the following themes:

  • exploring what cultural diversity is
  • investigating why cultural diversity matters in teams
  • harnessing the potential benefits of multicultural teams
  • leading diverse, inclusive, and high-performing teams.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

This course has been certified by the CPD Certification Service, which means it can be used to provide evidence of your continuing professional development.

The Employee Mobility Institute
The Employee Mobility Institute:

This course is recognised by The Employee Mobility Institute – Australasia’s Global Workforce Management Industry Group. Learners who successfully complete the assessment will earn 20 CPD points.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify and interpret cultural diversity within your organisation
  • Develop sensitivity to cultural variations between and within countries
  • Reflect on how culture influences your perspective
  • Develop a deeper understanding of the opportunities and challenges of culturally diverse teams  and how to manage these
  • Explore complexity associated with global virtual teams
  • Improve communication across cultures and distance
  • Identify how to leverage cultural diversity in teams to produce more creative solutions and make better decisions
  • Identify how to harness the skills and abilities of multicultural individuals in teams  
  • Develop an ability to inclusively lead diverse teams

Who is the course for?

This course is for employees that lead or work in a culturally diverse organisation. This includes leaders of global organisations or outsourced and offshore teams.

Who will you learn with?

Dr Puva P Arumugam has a keen interest in performing arts and multicultural migrant identity research and education. She has a PhD in Cultural Studies and Theatre Studies.

Sneha Chrispal is a Lecturer in Management at Deakin. Her research interests lie in inequality, discrimination, and organisations. Her industry experience is in operations and strategy.

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

    1974
  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021

Deakin Business School

Deakin Business School prepares graduates for careers of the future. We harness emerging technologies to facilitate innovative, borderless, socially responsible and personalised education.

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  • Learn at your own pace
  • Discuss your learning in comments
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  • Digital certificate when you're eligible

Buy this course

$69

One-off payment

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  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Tests to boost your learning
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  • Complete 90% of course steps and all of the assessments to earn your certificate

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