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Leading Healthcare Quality Improvement and Organisational Effectiveness

Explore the concept of organisational effectiveness in healthcare systems.

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  • Duration

    2 weeks
  • Weekly study

    10 hours

What do effective healthcare organisations do?

This short course will give you the opportunity to critically explore the importance of change and innovation for healthcare quality improvement. Using comparative evaluation of quality improvement tools and a number of case studies, you will consider the need for service quality improvement, tools that can be used, and organisational effectiveness.

What topics will you cover?

  • Change and innovation in healthcare
  • The need for quality improvement and tools that can be used
  • Systematic change management models and their application to healthcare
  • Performance management systems – people, methods and tools

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

Who is the course for?

For healthcare professionals and administrators wishing to progress into middle or senior management roles, as well as policy makers, executives, consultants and service providers in the health sector. 

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

    1992
  • Location

    Coventry

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

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