Learning Online: Communicating and Collaborating

Improve your communication skills and learn to collaborate effectively with others in an online environment.

  • Duration 2 weeks
  • Weekly study 2 hours
  • Learn Free
  • Extra benefits From $39 Find out more

Improve your communication skills when working and learning online

Increasingly, more and more of our learning takes place online.

To make the most of your online learning, it’s important to learn the skills that enable you to communicate and collaborate effectively with others.

On this course, you’ll explore strategies that will help you get the most out of online conversations and share content safely, whilst complying with copyright permissions.

You’ll also learn how to collaborate online with others and explore online tools that will help you manage shared projects, keep track of your interactions, review another person’s work and give or receive feedback online.

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What topics will you cover?

  • The importance of appropriate online communication, particularly in online learning.
  • Netiquette and good online behaviour.
  • Tools for sharing information and resources for study.
  • The importance and requirements of copyright.
  • Collaborative skills for working in group projects online.
  • Tools to enable effective online learning.
  • Strategies to avoid and resolve common collaborative working issues.
  • The role of supportive feedback in collaborative work.
  • Strategies for providing constructive feedback to others, and for responding well to the feedback you receive.

When would you like to start?

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more

  • Available nowThis course started 27 Jan 2020

What will you achieve?

By the end of the course, you'll be able to...

  • Contribute meaningfully to online learning discussions.
  • Identify the implications of not using online communications effectively.
  • Explore the tools available to share text, images and videos online.
  • Develop the skills to lead productive collaborative work online.
  • Apply guidance on providing constructive feedback by evaluating another participant’s work.

Who is the course for?

This course is suitable for anyone interested in improving their communication and collaboration skills when studying or working in an online environment but will be particularly useful for students at high school level.

This course and the other courses in the Learning Online series provide an excellent foundation for studying the Going to University courses.

The Going to University course collection is created specifically for high school students as well as their teachers who can use these courses as classroom enrichment resources.

Who will you learn with?

Neil Morris

Neil Morris

Dean of Digital Education and Professor of Educational Technology at the University of Leeds. For more information see: https://essl.leeds.ac.uk/education/staff/156/professor-neil-morris

Who developed the course?

University of Leeds

As one of the UK’s largest research-based universities, the University of Leeds is a member of the prestigious Russell Group and a centre of excellence for teaching.

Join this course

Start this course for free, upgrade for extra benefits, or buy Unlimited to access this course and hundreds of other short courses for a year.


Join free and you will get:

  • Access to this course for 4 weeks


Upgrade this course and you will get:

  • Access to this course for as long as it’s on FutureLearn
  • A print and digital Certificate of Achievement once you’re eligible

Unlimited (New!)
$249 $199 for one year

Buy Unlimited and you will get:

  • Access to this course, and hundreds of other FutureLearn short courses and tests for a year
  • A printable digital Certificate of Achievement on all short courses once you’re eligible
  • The freedom to keep access to any course you've achieved a digital Certificate of Achievement on, for as long as the course exists on FutureLearn
  • The flexibility to complete your choice of short courses in your own time within the year
Find out more about upgrades or Unlimited.
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