• adelaide

Manage Virtual and Hybrid Teams

Learn what makes a successful virtual or hybrid team, and how you can monitor and manage your employees remotely.

459 enrolled on this course

Six team members sitting in a meeting room around a desk with another six team members interacting via a large wall-mounted monitor.
  • Duration

    4 weeks
  • Weekly study

    1 hour
  • Accreditation

    AvailableMore info
The CPD Certification Service

This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

Keep your virtual or hybrid teams connected and working efficiently

Working practices have radically evolved over the last five years. Being able to lead, motivate, and supervise a team remotely is a crucial part of management today.

On this four-week course from the University of Adelaide, you’ll gain the skills and strategies you need to lead a motivated and efficient virtual team.

You’ll consider a range of factors affecting virtual work, including diversity, connection, and communication.

Explore the changing nature of work and new developments in virtual communication

You’ll begin by reviewing the status quo in virtual communication and virtual management.

Weighing up the advantages and disadvantages of remote and hybrid work, you’ll discover how managers decide what model is best for their team or organisation.

Learn what makes a successful digital workplace

Focusing on critical success factors, you’ll examine what works and what doesn’t in virtual and hybrid working environments.

You’ll also gain a toolkit for monitoring your colleagues’ wellbeing and performance from behind a screen.

Master strategies for managing remote teams

Guided by your course leader, you’ll delve deeper into virtual communication and management strategies. You’ll learn how taking a trust-based approach to management can help to involve and inspire employees working remotely.

By the end of the course, you’ll have the practical skills you need to stay connected with colleagues and boost your organisation’s efficiency.

Download video: standard or HD

Skip to 0 minutes and 9 seconds Christopher Hope: How have your team’s working patterns changed in recent years? Are you finding that some or all of your team has gone virtual? Do you now work in a hybrid or virtual team? Work has changed. No longer do we need to go into the office to see our team be successful. But what are the pros and cons of this, is virtual better than hybrid working? How should we decide on what mix to take with the teams that we manage? This course answers those questions. Connecting academic theory with practical application whilst helping you to see how to best manage virtual and hybrid teams.

Skip to 0 minutes and 42 seconds Enrol today to equip yourself to get the best out of your team in hybrid and virtual ways of working.

Syllabus

  • Week 1

    The changing nature of work

    • Getting started

      This section includes all the information you will need to get started in this course.

    • Introduction to Week 1

      Let's take a look ahead to what we'll be covering this week.

    • What are virtual and hybrid ways of working?

      We will discover what these types of working are, and whether they are new concepts.

    • What are the advantages and disadvantages of virtual and hybrid ways of working?

      We will discover the pros and cons of these working environments.

    • What motivates teams in these environments?

      How has motivation changed in the light of these work environments?

    • How can managers objectively assess the benefits or otherwise for their team and their organisation?

      We will discover how to assess which method of working we might utilise for success in our team.

    • Assessment

      Do you know the pros and cons of virtual/hybrid working? Take this test to find out how much you know.

    • Bringing it all together

      Let's reflect on what we've covered this week and take a look at what's coming up next.

  • Week 2

    Success in virtual and hybrid teams

    • Introduction to Week 2

      This week, you’ll learn how to measure success factors in virtual and hybrid team environments, in particular, we’ll consider how to use these as a manager.

    • What works and what doesn’t work in virtual and hybrid teams?

      We’ll explore how to measure what is working and not working in virtual and hybrid teams.

    • Critical success factors for virtual environments

      Let’s explore the success factors for hybrid and virtual teams and take a look at how we can maintain the organisation’s purpose.

    • Setting boundaries

      We’ll discover the importance of setting boundaries with virtual work and how to do this as a leader.

    • Assessment

      Do you know how to identify critical success factors in managing virtual and hybrid teams? Take this test to find out how much you know.

    • Bringing it all together

      Let's reflect on what we've covered this week and take a look at what's coming up next.

  • Week 3

    Is it working for me?

    • Introduction to Week 3

      This week, you’ll learn how to measure team performance and well-being in a virtual environment.

    • Signs and symptoms that things are working or not working in virtual or hybrid teams

      We’ll discover how to pick up on cues that things are working or not working well in a virtual environment with our team.

    • Collaborative approaches to assessing performance and well-being in virtual or hybrid environments

      We’ll discover how to assess performance and collaborate with our team to promote good performance and well-being in a virtual environment.

    • Assessment

      Do you know the signs and symptoms that virtual teams may not be working? Take this test to find out how much you know.

    • Bringing it all together

      Let's reflect on what we've covered this week and take a look at what's coming up next.

  • Week 4

    Management strategies

    • Introduction to Week 4

      We’ll discover ways that we can collaborate with our team members and take a trust-based approach with them to best achieve our goals.

    • Taking a trust-based approach to management in virtual or hybrid environments

      We’ll discover the importance of taking a trust-based approach to managing our team in these environments.

    • Engaging the team to implement change

      We’ll discover how to collaborate and communicate effectively with our team members in a virtual environment to create positive change.

    • Assessment

      Do you know ways that we can collaborate with our team members to best achieve our goals? Take this test to find out how much you know.

    • Bringing it all together

      Let's reflect on what we've covered this week and take a look at what's coming up next.

    • What’s next?

      Let's reflect on the learning explored in the course, and consider where to apply and further build on your new skills and knowledge.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Assess the pros and cons of virtual/hybrid working.
  • Identify critical success factors in managing virtual and hybrid teams.
  • Describe strategies for assessing efficacy within a virtual/hybrid team environment.
  • Identify appropriate management strategies for improving performance in virtual/hybrid teams.

Who is the course for?

This course is designed for managers or team leaders working in organisations that are completely or partially operating remotely. It is primarily aimed at new or emerging managers, but may also interest more experienced managers looking to upskill or update their approach to virtual management.

Please note, Chris is not able to join the discussions or respond to individual comments, however, the course encourages a strong learning community. The learning is focused around debate and discussion - supporting other learners, sharing your own experience and knowledge, and listening to new perspectives. We hope that you will enjoy interacting with and learning from each other in this way. Don’t forget to comment, reply to other learners and ‘like’ comments.

Who will you learn with?

I am passionate about creating engaging experiences for learners. I currently teach in a Master of Business Administration program. In 2019 I did a TEDx talk and founded a mental health non-profit.

Who developed the course?

The University of Adelaide

The University of Adelaide is a world-class teaching and research institution. They are committed to developing quality students and lifelong learners who are recognised for their skills, creativity, global outlook and ability to succeed.

  • World ranking

    Top 110Source: QS World University Rankings 2023

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Get a taste of this course

Find out what this course is like by previewing some of the course steps before you join:

Do you know someone who'd love this course? Tell them about it...