• Deakin University

HME707.4 Managing capacity, workforce and appointments in hospital settings

Delve deeper into theories of capacity, workforce and appointment management within hospital settings.

Doctor looking at schedule whiteboard in hospital

  • Duration

    2 weeks

  • Weekly study

    10 hours
Overview
Requirements
Educators

In this course we will explore how to better plan and manage capacity, workforce and appointments within a hospital setting.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Assess a range of strategies and capacity allocation models to improve primary care
  • Model strategies and methods for more efficient bed, appointment, workforce and logistical/supply planning, scheduling and resource allocation
  • Evaluate how demand capacity management can impact patient safety and satisfaction

Who is the course for?

Deakin postgraduate students.

Who will you learn with?

John Rasa

Academic health management professional with a background as CEO in managing hospitals/public health in Victoria and NSW as well Chief Examiner for Australasian College of Health Service Management

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

    1974

  • Location

    Melbourne, Australia

  • World ranking

    Top 280Source: QS World University Rankings 2021

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

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