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Online course

Managing Change in a Healthcare Environment

Understand why change happens in healthcare environments and learn how to improve your response.

What’s the difference between a free course and an upgraded course?

Free:

  • Access to the course for its duration + 14 days, regardless of when you join (this includes access to articles, videos, peer review steps, quizzes)
  • No access to course tests
  • No certificate

Upgraded:

  • Unlimited access to the course, for as long as it exists on FutureLearn (this includes access to articles, videos, peer review steps, quizzes)
  • Access to course tests
  • A Certificate of Achievement when you complete the course

Find out more

Managing Change in a Healthcare Environment

Learn how to manage and respond to change

In rapidly changing world, with new healthcare roles emerging and the complexity of care increasing, being able to respond to change is vital.

On this course for healthcare professionals, you will explore the issue of change in healthcare environments, and learn how to improve your response to change. In addition you will examine the reasons behind the demand for change and look at ways of empowering others to manage change positively. You should finish the course with a firm understanding of the importance of preserving and improving the quality of service provision, while adapting to change.

Download video: standard or HD

What topics will you cover?

  • Responding to change
  • History of change
  • The reasons for change
  • Empowering to enable change
  • Drivers for change

When would you like to start?

What will you achieve?

By the end of the course, you'll be able to...

  • Model the individual and collective responsibility and accountability for quality improvement
  • Discuss the quality concepts associated with change within your own practice
  • Explain the role of continual change to achieve high quality care in health and care settings
  • Reflect on the demands for change in your own working environment
  • Identify potential models and tools to help you to facilitate transformational change in practice

Who is the course for?

This course has been created for health and social care professionals working on the frontline.

Who will you learn with?

Shihana Azhar

Shihana works as a GP partner at Rosedale Surgery In Carlton Colville LOWESTOFT. She is also a Clinical Lecturer at Norwich Medical School ,University of East Anglia.

Susanne Lindqvist

Susanne has since 2002 worked together with healthcare students and professionals to optimise collaborative practice through managing change and enhancing communication in ways that benefit patients.

jacqueline phipps

Jackie is a lecturer at UEA. She has been designing and delivering multi-professional education and in service training around leadership and change in healthcare for the past 10 years

Who developed the course?

The University of East Anglia is an internationally renowned university providing top quality academic, social and cultural facilities to over 15,000 students from over 100 countries around the globe.

Learning specifically designed for healthcare professionals

Learn best practice from experts

This course has been specifically designed to support healthcare professionals’ continuing professional development (CPD). It’s ideal for keeping your skills up to date, and demonstrating your progress during appraisals or revalidation.

  • Learn hands-on skills that you can apply to your practice
  • Get up-to-date, unbiased information based on the latest research and best practice
  • Learn from and get your questions answered by expert academics and clinicians

Learn from the experiences of other health professionals

On this course, you’ll have the option to study with a small group of motivated healthcare professionals, meaning your course will count towards your participatory CPD.

  • Get access to a range of healthcare professionals
  • Share and debate your opinions
  • Learn from the diverse experiences of other professionals

Fit learning around your schedule with unlimited access

When you buy this course, you’ll have unlimited access to it for as long as it exists on FutureLearn, enabling you to fit learning around your schedule.

  • Take the course at your own pace
  • Revisit the material at any time
  • Engage in reflection, helping you apply what you learn in your practice

Get evidence of learning outcomes and CPD hours

Once you complete the course and pass the tests, you’ll receive a digital and printed Certificate of Achievement to demonstrate your CPD. The Certificate and accompanying transcript includes:

  • Detailed learning outcomes
  • CPD hours required to complete the course
  • Details of any bodies that accredit or endorse the course
Join - $74


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