Discover how to conduct training evaluation and create KPIs to monitor the success of your training courses and department.

Duration
3 weeksWeekly study
2 hours
Workplace Training: Training Evaluation and Measuring Effectiveness
Learn how to measure training effectiveness
To demonstrate the value of your course or training department to an organisation, you must know how to evaluate its success.
This three-week course will provide you with the skills and tools you need to evaluate and measure the value of your training programmes.
Discover the concepts of return on investment (ROI) and return on expectations (ROE)
You’ll cover key concepts including ROI to determine the ratio between net profit and cost investment, as well as ROE to measure the success of a training programme in meeting its objectives.
With this understanding, you can extract vital insights from your course to present its value to your organisation.
Define the Kirkpatrick Evaluation Model
You’ll discover the key principles of Kirkpatrick’s Evaluation Model – the renowned model for analysing results of training and education programs – to learn how to effectively evaluate your courses.
Understand how to use KPIs
As you learn how to list key performance indicators (KPIs), you’ll find out how to choose the ones suitable for monitoring your training department performance.
By the end of this course, you’ll know how to evaluate the success of your training course and entire training department to successfully present the value of your programmes.
What topics will you cover?
- Return on investment (ROI)
- Return on expectation (ROE)
- Monitoring your department performance (KPI’s)
- Management Reporting
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Calculate return on investment (ROI) and explain return on expectation (ROE)
- Produce KPI’s suitable for monitoring training department performance
Who is the course for?
This course is designed for trainers, learning and development practitioners, and managers who want to evaluate the value that their training courses or department brings to a business.
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
Want to know more about learning on FutureLearn? Using FutureLearn
Learner reviews
Learner reviews cannot be loaded due to your cookie settings. Please and refresh the page to view this content.
Join the conversation on social media
You can use the hashtag #trainthetrainer to talk about this course on social media.