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サービスデザインことはじめ: Methodologies for Service Design

サービスデザインとは何か、そしてどのようにあなたのビジネスを変え得るのかについて探ります。

サービスデザインことはじめ: Methodologies for Service Design

本コースは、日本語で実施します。

昨今はビジネスにおけるかつてない挑戦と変化の時代にあり、安定はもはや当たり前ではありません。急激な変化と衝撃の時代には、既成概念にとらわれない発想が今まで以上に重要となっています。

このコースでは、サービスデザインとは何か、そしてその方法論がビジネス領域や起業家の挑戦をどのようにサポートできるかを学びます。会計、IT、マーケティング、哲学など多岐にわたる分野を横断しながらターゲットにしたい市場を特定し、サービスアイデアを深く掘り下げます。また、チームをサポートして事業を成長させる方法を学びます。

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What topics will you cover?

  • イノベーションマネジメント/Innovation management
  • 情報基盤/Information architecture
  • 管理会計/Management accounting
  • スタートアップ戦略/Startup strategy
  • マーケティング戦略/Marketing strategy
  • 知財戦略/Intellectual-property strategy
  • サービスデザイン哲学/Service design philosophy

When would you like to start?

Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • どのデザイン段階においても、どのような戦略をとるべきかを明確にすることができる/Identify what strategies to take on whichever design phase you are at
  • あなたの現在の専門性とサービスに利用できるリソースを省察できる/Reflect your current expertise and the resources you have available for a service
  • 自分のコアとなる能力は何かを探り、ターゲットとなる市場に対する自分のアイデアを詳述することができる/Explore what your core competence is and elaborate your ideas for a target market
  • 7つの異なる学術領域を横断し、それらを実際にサービスをデザインするために統合することができる/Synthesise seven different academic domains and integrating to actually design a service
  • サービスに関連するチームやステークホルダーとのコラボレーションを円滑にするためのソフトウェアスキルを開発することができる/Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service

Who is the course for?

新しい視点を得て、あらゆる取り組みを進化・発展させたい方へ

英語版コースも公開中/English Ver. of the course is now available

本コースの英語版が2021年3月より公開中です。/The English version of this course is available since March 2021.

Methodologies for Service Design

こちらのコースでも世界各国からの参加者とともに学び、コメントを交わしながら学ぶことが可能です。ぜひご登録ください。/In this course, you will be able to learn together with participants from all over the world and exchange comments with them. Please register for this course.

Who will you learn with?

Senior Assistant Professor at Keio University Graduate School of Media Design in Japan. Interests in Service Design, Economic Geography, and Spatial Aesthetics.

http://www.itoma.life

Who developed the course?

Keio University

Keio University is Japan’s first modern institution of higher learning, and since 1858 has established itself as a leader in Japan through its continued commitment to education, research and medicine.

  • Established

    1858
  • Location

    Tokyo, Japan
  • World ranking

    Top 200Source: QS World University Rankings 2021
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