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This content is taken from the RMIT University's online course, Business Futures: Understanding Omni-channel Retailing and Supply Chains. Join the course to learn more.

Skip to 0 minutes and 7 seconds We hope you have enjoyed the world of Omni-Channel and learning about the changing face of logistics and supply chain management. Your journey has uncovered how Omni-Channel has changed consumer behaviour and impacted retailers. You have seen how traditional supply chain has been affected and what logistics issues have resulted.

Skip to 0 minutes and 34 seconds You have also learned how new technologies improved last mile delivery, the environmental impact of Omni-Channel, and considered its future possibilities. You can continue your online experience with Green HR, which looks at sustainability in the human resource sector and the sharing economy that is disrupting traditional business models. We wish you all the best.

Course wrap up

In these three weeks, we hope you have acquired an understanding and some valuable insights on omni-channels. We also hope that you have enjoyed the contents, found the materials interesting and the discussions challenging as well as rewarding. Some of you may want to apply some of the concepts on omni-channel supply chain in your business operations or opt for a new strategic view to capitalise on the opportunities afforded by omni-channels!

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This video is from the free online course:

Business Futures: Understanding Omni-channel Retailing and Supply Chains

RMIT University