Cyber risks and information security
As omni-channels depend on an integrated online platform, the cyber crimes of concern involve data theft, fraud and various privacy breaches which create a “perfect storm” for disrupting omni-channel operations. The video also discusses the changing nature of cybercrime, which extends to other activities that disable organisational and business operations. Online business in e-commerce has become more vulnerable to hacking and a key focus of the video is to discuss the impacts of cyber attacks on omni-channels.
Watch the BBC video ‘BBC: How cyber criminals attack websites’. It explains the magnitude of the disruption Distributed denial of service (DDoS) attacks cause to servers across the world.
Next read Richard Prime’s article ‘A retailers guide to cyber security’ which poses a couple of solutions relating to cyber security in the retailing industry.
Business Futures: Understanding Omni-channel Retailing and Supply Chains
Business Futures: Understanding Omni-channel Retailing and Supply Chains
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