Skip to 0 minutes and 8 secondsOne day I heard a huge commotion at the bottom of the building. They were calling my name. I ran down and it was my friend Satish. He had fainted and fallen from several floors up onto the ground below. It was shocking. We are well aware that construction is a high stakes industry. Beyond the aspects of finance and logistics, construction projects survive on the strength of the relationships between stakeholders, and these stakeholders include clients, designers, contractors, suppliers, and the worker on-site. Behavioral issues can cause deep-seated tremors and shake the very foundations of a project. Welcome to your course in Organisational Theory and Behaviour.

Skip to 0 minutes and 54 secondsMy name is Ram Kumar Brijinder, I am from Nepal and I have worked as a construction work supervisor on lots of large scale projects across Nepal and India. In fact I was working in India when an agent one day approached me and offered me a job with three times my current salary, to work abroad. It was for a sports stadium and they were offering big money and great accommodation and they also asked if I had colleagues who would like to work with me because they were desperate for staff, so I even suggested my best friend Satish from the next village. We paid our own flights.

Skip to 1 minute and 42 secondsThey said we would get reimbursed later, it was stupid, I should have realised they were lying. And when we arrived at the works office they took our passports away first, which kind of scared us but I guess they do that with all Asians so we just had no choice. But the first thing that really affected us coming from the mountains was the heat over there. It was almost 48 degrees centigrade, and when the work began the long hours really really killed us. We began at 7 a.m. in the morning and then

Skip to 2 minutes and 15 secondswe finished at 7:00 8:00 9:00 at night. Very, very few breaks, that was shocking. We didn't have even clean drinking water and the accommodation was terrible. There were 15 of us stuck in one shanty house with a tin roof, with one toilet. People were fainting like flies, falling from buildings and if we complained there was always a threat of losing our job. I didn't get paid for three months, out of eight months I worked there, no money. I had no money to send home. In fact I was on the point of asking my wife to send me money. Too ashamed to do it, what can she do to help me anyway she was so far away.

Skip to 2 minutes and 54 secondsStories like those of Ram Kumar are very common, even in these days of technology and modernisation in the construction industry. This course in Organisational Theory and Behaviour is important for professionals across the board, such as site managers, project managers, health and safety teams and, of course, HR departments. In week one you will develop an understanding of organisational behavior and its importance in construction. You will identify its functions at different levels. And then, in week two, you will examine the organisational efficiency through the behaviour model. You will go on to explore the factors that influence this process of strategic planning in construction organisations.

Skip to 3 minutes and 41 secondsWe hope this course will allow you to appreciate how study in Organisational Theory and Behaviour is imperative for the success of your organisation. One day I heard a huge commotion at the bottom of the building, they were calling my name. I ran down and it was my friend Satish. He had fainted and fallen from several floors up onto the ground below. It was shocking. That was the last thing and finally I decided I had to get away, so I walked, one day I escaped at night and walked all the way to the Nepalese Embassy. I said I have no passport can you help me out, I need to get out, and they made my travel documents and I flew out.

Skip to 4 minutes and 21 secondsSo, never again. I prefer working back at home amongst my own people.

Welcome to the week

What is the importance of organisational behaviour and its management in construction? How does it contribute to the success of construction organisations?

We look forward to exploring this topic with you over the next two weeks, as well as providing you with the tools to understand how you might improve your area of practice.

This week

This open course will help you develop an understanding of organisational behaviour. This week, you will:

  • Explore the different definitions of the term ‘organisational behaviour’
  • Examine the importance of organisational behaviour within the context of the construction industry
  • Consider some professional perspectives on organisational behaviour

Meet the team

You will be learning on this short course with Danny McGough, who is the module leader for the Construction Management with BIM module at Coventry University.

picture of educator Danny McGough

You can follow Danny and see all the comments he makes by going to his FutureLearn profile page.

Your lead educator on this course is Nirooja Thurairajah, lecturer in Quantity Surveying at Coventry University.

Further contributions to this short course have been provided by Dr Effie Mpakati Gama, lecturer in Construction Management.

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This video is from the free online course:

Organisational Behaviour in Construction: An Introduction

Coventry University