• Sentinel-9
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Organisational Behaviour and Leadership Skills

Develop your leadership skills and understand the drivers of motivation and behaviour to boost employee performance.

Smiling business management people team

Learn how to effectively manage individuals for success

Both managing and leading require the deployment of particular behaviours, skills, and emotions that elicit the most positive responses from other people.

On this four-week course from Sentinel|9, you’ll learn the concepts behind leading individuals and groups effectively to help them perform at their best. This includes the different leadership approaches, how to manage change, and what it means to be a leader on a day-to-day basis.

Discover how to motivate individuals and manage employee performance

Motivation is anything that provides direction, intensity, and persistence to behaviour.

From Maslow’s hierarchy of needs to career anchors, you’ll examine some theories of motivation to ascertain the underlying factors that help motivate people.

You’ll also delve into the importance of performance management and how to approach managing poor performance as well as reinforcing those that perform well.

Explore the different approaches to leadership and management

The leader role pervades all managerial behaviour and influences how leaders perform other roles. These roles include hiring and training, giving instructions and coaching, and evaluating performance.

This course will guide you through the various leadership theories to help you understand how best to develop your leadership skills. You’ll then learn about the different leadership styles, each of which you can use to get the best responses from others.

Learn to manage change within an organisation

You’ll finish this course by exploring the different strategic models for managing change. You’ll also look at the best approaches to managing crises, from developing the capability to react flexibly to practising the teamwork required during a crisis.


  • Week 1

    Organisational behaviour and motivation

    • Course welcome

      Find out who you're learning with, what's happening in the course and how you'll be assessed, and take time to meet your fellow learners.

    • Introduction to organisational behaviour, HRM and leadership

      Explore the principles underpinning the leadership and management of people, and how managing people involves working with individuals and teams, as well as at an organisational level.

    • Motivating individuals part 1

      We explore what motivates individuals, and how to lead them in ways that help them perform better.

    • End of Week 1 wrap up

      A review of what's been covered and looking forward to next week

  • Week 2

    Motivating individuals and performance management

    • Weekly welcome

      Find out what's happening this week.

    • Motivating individuals part 2

      We continue exploring what motivates individuals, and how to lead them in ways that help them perform better.

    • Performance management

      We identify concepts and develop techniques to manage and lead effectively, and explore what works best in a given situation to elicit the most positive responses from people.

    • End of Week 2 wrap up

      A review of what's been covered and looking forward to next week

  • Week 3

    Leadership approaches

    • Weekly welcome

      Find out what's happening this week.

    • Leadership approaches part 1

      We introduce the theory of managing and leading.

    • Leadership approaches part 2

      We continue looking at the various approaches to leadership, and the ways in which leaders can encourage the best responses from others.

    • End of Week 3 wrap up

      A review of what's been covered and looking forward to next week

  • Week 4

    Managing change and crisis

    • Weekly welcome

      This week we explore various models of change and learn about crisis management.

    • Managing change and crisis part 1

      We explore different models of change and which are most appropriate in different situations.

    • Managing change and crisis part 2

      We continue our exploration of different models of change, and we also look at crisis management.

    • End of course wrap up

      It's the end of the course. Look back at what you've covered and consider what to do next.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Reflect on theories and principles underpinning the behaviour of people in organisations to make informed decisions about how to behave in a given circumstance.
  • Investigate and evaluate key challenges faced by business when managing people and be able to identify and employ techniques for managing individuals, teams and organisations.
  • Explore the industrial relations environment in which business operates and be able to evaluate and develop strategies that ensure compliance.
  • Assess and evaluate your behaviour as a leader and develop the ability to adapt your behaviour to best suit the context in which you are operating.

Who is the course for?

This course is designed for anyone looking to build their leadership and people management skills.

Whether you’re already a manager or aspire to be one, developing your leadership skills can help to push your career forward no matter your role.

Who developed the course?


Sentinel|9 is an education content provider. They provide university-level content independently to offer a different pace of learning for individuals and institutions. They have a dynamic content library and Learning Management System (LMS) which is suitable for online, blended and face-to-face delivery.


FutureLearn is a leading social learning platform and has been providing high quality online courses for learners around the world over the last ten years.

What's included?

This is a premium course. These courses are designed for professionals from specific industries looking to learn with a smaller group of like-minded individuals.

  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Certificate of Achievement to prove your success when you're eligible
  • Download and print your Certificate of Achievement anytime

Still want to know more? Check out our FAQs

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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Get a taste of this course

Find out what this course is like by previewing some of the course steps before you join:

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