Background information on Social network mining
Note: this article provides pointers to extra material, beyond this course. Those interested are invited to inspect these resources, but this is not mandatory for the successful completion of this course.
The basic use of the Social network miner plug-in is also explained in this video (YouTube, 15 min).
The following scientific papers describe in great detail how the social miners works:
- W.M.P. van der Aalst and M. Song. Mining Social Networks: Uncovering Interaction Patterns in Business Processes. In J. Desel, B. Pernici, and M. Weske, editors, International Conference on Business Process Management (BPM 2004), volume 3080 of Lecture Notes in Computer Science, pages 244-260. Springer-Verlag, Berlin, 2004.
- W.M.P. van der Aalst, H.A. Reijers, and M. Song. Discovering Social Networks from Event Logs. Computer Supported Cooperative work, 14(6):549-593, 2005.