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Skip to 0 minutes and 3 seconds TIM ALLEN: You learn a lot from these sorts of projects. You learn a lot about how you work with volunteers. How you mobilise a community. How you work with a community to reach an objective. And I think we personally have all learned a lot from these processes. It’s involved us in doing things that we one way or another wouldn’t have done otherwise. We did codify all of the things that were necessary to run the shop, as opposed to set it up. And we put that into a handbook. And that handbook is there for the volunteers.

Skip to 0 minutes and 38 seconds So every volunteer who comes in has a set of - they’re not instructions because you don’t give volunteers instructions - they’re a set of guidelines. They’re a set of things if I come in from 3pm to 6pm on a Friday, what are the things I need to do? DR.

Skip to 0 minutes and 51 seconds MARK LEESE: And we also always produce a lessons learned log. Again, I try and track some lessons learned throughout the project, report on the different phases. But you’ll find new things that weren’t apparent when you launched of things that you want to capture later. But you need some of the expertise, for example, from the build team for the team that’s going to analyse the data. If you lose all that, it’s very hard for a new team to come in and look at this engine and know what on earth it’s producing. And those are the kind of things, like maintaining the knowledge.

Skip to 1 minute and 23 seconds FAYE HERAN: As you go along in your work, it’s always good to up your knowledge. So learn about all the new venues in London. Learn about all the new technologies. For example, I volunteered on a friend’s project. And it was a charity project. They were using a certain system for auctions and charity events. Seven months later, I got called and booked to project manage a charity project. And I knew all about how that system works because I volunteered on my friend’s event. Never turn down the opportunity to learn the boring things. So for me, I think the key thing is really, really spread yourself out there quite thinly and get as much in as you can.

Skip to 2 minutes and 5 seconds And actually that could be the way that you manage projects or you work with people in the future.

Expert project managers talk about learning experiences

In the video, three experienced project managers discuss how they learn from projects. You should notice that this is a core part of project management.

Can you identify how they learn from projects? Are there strategies you can adopt? Chat about your observations in with other learners in the comments.

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This video is from the free online course:

Business Fundamentals: Project Management

The Open University