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Skip to 0 minutes and 3 secondsDR.

Skip to 0 minutes and 3 secondsMARK LEESE: We have to have a closeout review and produce closeout paperwork for the agency. They're interested whether we hit all our time scales and delivered everything on time. Was everything technically correct? And did we spend all our budget? Did we overspend it? Did we use our working allowance? Did we have to call on the agency for contingency, et cetera. But normally, there's several phases. We do that at the point where we've built the instruments and it's maybe been launched. We'll also do that at the very end of the mission after all the science phase is over, which for some missions like Cassini, for example, could be another decade on.

Skip to 0 minutes and 40 secondsFAYE HERAN: There's various ways. I mean, in fashion, it's very much about getting collections out there to members of the public, or showcasing a launch. So really, one of the key things is hopefully you've invited to an event like that media. And you get in some great media reactions. Nowadays, I would say you're more looking at social media than you are even looking at features. Features are more long-lead. Also, it's the audience. A sign of a great event is that no one complained about the food coming late. No one didn't find their seat on time. No one was overheating. Or they had a small child who needed to be at the front. That was taken care of.

Skip to 1 minute and 22 secondsThe way to make sure an event went well was to think about everything in advance. And then, hopefully, the feedback afterwards won't even take into account all those things you spent so much time on.

Skip to 1 minute and 32 secondsTIM ALLEN: Of course, with all of that you need evaluation processes. And when you're running a business part of that evaluation process is the annual accounts. It's not the only one. But that one critical step whereby in this case both we as a committee but also our members through an annual general meeting actually assess the progress for the previous year. And therefore, can say, is it working? Is it running properly? Has it done what it set out to do? We haven't built in at this stage formal review processes for the shop, let alone the cafe.

Skip to 2 minutes and 8 secondsBut my guess is that the management committee going forward will want to build in some sort of review process that will actually not just do the annual accounts, but will look at the product range. That will test rather the ethics of the business as we set it up we're adhering to. And I think that's quite important that a project doesn't end in that sense. You have a formal closure of whatever stage you've got to. But if it's something that goes on and you don't walk away from, and that's the case with a business, then you'll need a review process.

How do experienced project managers conclude projects?

What happens when a project comes to an end? In the video, our project managers discuss how they conclude projects.

Do you notice any differences across the different types of projects they are running? Chat about what you notice in the comments.

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This video is from the free online course:

Business Fundamentals: Project Management

The Open University