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This content is taken from the Coventry University's online course, Emergency Management: Risk, Incidents and Leadership. Join the course to learn more.

Skip to 0 minutes and 0 seconds Dealing with emergencies is fundamentally a question of risk management. For a process of anticipation and planning, response and hopefully recovery, we deal with a variety of risks that somehow become realised. We try through a structured and analytical process to reduce, to mitigate or even eliminate these risks even in a time of risk critical situations. Luckily, standards exist that help us to do this in an analytical and structured way and ISO31000 Risk Management is one such structure. ISO31000 provides us with a risk management framework in three basic sections; risk context, analysing and evaluating risk and providing some form of treatment of that risk.

Skip to 0 minutes and 57 seconds In other words, we establish how risk is perceived by individuals and communities and the organisations involved, how we look at the nature of the risk, whether it is in terms of its impact on us or how likely it is to happen, and then, taking all those things into account, what can we actually do to reduce or even eliminate those risks.

The process of mitigating risk

You have seen how the expectations to reduce risk have changed over time. You will now explore some of the processes that have been developed to try mitigate these risks.

In the video, Paul Amos introduces you to the ISO 31000 Risk management standard, a process that incorporates:

  • anticipation
  • planning
  • response
  • recovery

Standards such as ISO 31000 exist to help manage risk in an analytical and structured way. The risk management process contains three central sections:

  • risk context
  • analysing and evaluating risk
  • treatment of risk

Further information about the ISO 31000 Risk management standard is available from the International Organization for Standardization website.

Your task

From your experience, do you think that efforts to standardise the treatment of risk have been successful? Has this led to unexpected outcomes?

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This video is from the free online course:

Emergency Management: Risk, Incidents and Leadership

Coventry University