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This content is taken from the Coventry University's online course, Emergency Management: Risk, Incidents and Leadership. Join the course to learn more.

Skip to 0 minutes and 0 secondsSuccessful emergency risk management depends upon a number of factors. Some of these can be termed as technical factors. These include incident command systems, equipment communication systems, standard operation procedures. All very important elements. However, we’ve reviewed a number of disasters that have gone wrong, we notice that non-technical skills are also important. Non-technical skills involve situational awareness, decision making, teamwork, dealing with stress and fatigue, but more importantly, leadership. Leadership is crucially important to successful risk management. The leader is the guiding mind, the coordinator, not just of their own team, but of all of the players in the incident. As we will see later in the course, leadership style is very important.

Skip to 0 minutes and 59 secondsFire Chief Alan Brunacini from the Phoenix Fire Department in Arizona, one of the founding fathers of the incident command system, describes two officers that he used to work for. One, a very bombastic, autocratic officer, somebody that rushed around the incident ground giving orders, usually creating confusing. The other, far more laid back, far more measured, far more inclusive, but no less decisive. I think you can tell which one you would rather work for. So, leadership, decision making, crucial elements of emergency risk management and these are the things that we’re going to be covering this week.

Welcome to the week

In the second week of this course you will discover the importance of the non-technical factors that are crucial to successful emergency risk management.

This week …

Through this week’s activities you will:

  • define leadership and followership
  • examine some of the psychological perspectives of decision-making
  • apply the Endsley model for situational awareness to a known disaster

Your task

After watching the video, comment on what you are looking forward to this week.

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This video is from the free online course:

Emergency Management: Risk, Incidents and Leadership

Coventry University